$15 is way too much.. it should be $3 or so ish, max.. IMHO
I agree wholeheatedly. Rogers should not be making such a huge profit from this service. A competent employee should have such a task completed and the information printed and mailed in under 10 minutes. I don't know what Rogers clerical staff are paid, but I'm sure it's closer to $15/hour than $90/hour.