Requesting Higher Upload Speed Caps

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Flocons
I've Been Here Awhile
Posts: 3

Re: Requesting Higher Upload Speed Caps

Quick update on this topic, at least for my neighborhood - I recently decided to stop paying $7/month for my modem, and went to my local computer store and picked up my own. Anyhow, while I was on the phone with the technician getting that into the system, I slipped in the question regarding my upload speeds. It turns out that in my area, I have the option of 150Mbps down / 10Mbps up! That's the good news - However, the bad news is, they can't enable it because they tell me my router is not compatible (Cisco DPC3008), AND the plan costs $20 / Month more. 

 

Thanks Rogers!!!

jose
I've Been Here Awhile
Posts: 4

Re: Requesting Higher Upload Speed Caps

im hating these upload speeds... they are a pain in the **bleep** and rogers doesnt give a rats **bleep** about us. That is why rogers never responds to post regarding upload speeds.

 

bell offers 10mbps upload for all the services and ill be happy to get only 5mbps upload with my Rogers Extreme Internet

Gdkitty
Resident Expert
Resident Expert
Posts: 14,340

Re: Requesting Higher Upload Speed Caps

Jose, if you happened to read the post above yours here.. you would find that they are planning to increse the up speed, they have in some areas already, and others are on the way.

In the end, its a infrastructure and hardware limitation.. which rogers is working on getting set up for everyone (some backend, some will require a modem change on their end).

Bell, prior to the intro of Fibe, was actualy LOWER that rogers upload.  Fibe is only able to offer it now, as they are brand new, so brand new infrastucture they could build with that included right from the start.



jabs
I've Been Here Awhile
Posts: 4

Re: Requesting Higher Upload Speed Caps

They can't make these changes soon enough for my area. I work from home and there's no way I'm going to pay $100 a month for just 2mb/s up speed.
oc0544
I've Been Around
Posts: 1

Re: Requesting Higher Upload Speed Caps

I have been harassing rogers via email and phone for about 6 months now regarding their upload speeds. Apparently 10mb is available in TO (somewhere) they are starting the testing there, I live in Ottawa they couldn't give me a timeframe for availability here but said it is on the horizon. I will see if I can find the email to post.

Gdkitty
Resident Expert
Resident Expert
Posts: 14,340

Re: Requesting Higher Upload Speed Caps

I beleive there was 1-2 people in another thread that chimed in that they were able to get it changed over to the 10up.

They probably have to test the infrastructure, to make sure that the 10up works along with everything else.. last thing they need it to rush and push it out to everyone.. then all of the sudden BOOM no internet for anyone 😛



oneupcanuck
I've Been Here Awhile
Posts: 4

Re: Requesting Higher Upload Speed Caps

I agree 100%, Rogers upload speed is pathetic. Nobody needs 28 or 50 Mbps down. It makes no difference when you upgrade to those packages but what everyone needs more of is upload!!!!
Hughh
I've Been Around
Posts: 1

Re: Requesting Higher Upload Speed Caps

No offense, but don't hold your breath. 

 

Like everything else with Canadian telecomm, the big 3 will ONLY one up each other by little bits and have no intention of provding us, the consumer, what we want.

 

This upload speed debate has been ragin for well over a decade with all of the major companies giving the same "wait, it's coming!" excuses.  The real reason we don't get reasonable upload speeds is not the technology (I was with a Bell reseller who provided 5M up back in 2004) but mainly because the money isn't there.  They provide blastingly fast download speed to encourage high usage and subsequent overage charges but the upload speed required to stream video as per the OP would need only a small increase which wouldn't generate the same bandwidth usage.

Azuri21
I Plan to Stick Around
Posts: 38

Re: Requesting Higher Upload Speed Caps

I've had 10mbs up for several months now. I do not have the latest package either that is 150 down 10 up. I have the service that is $99 per month works out to $87 since I do have bundled package.

 

I did this speedtest 2 minutes ago. I'm in Aurora, Ontario so I'm in the GTA I'd imagine many areas have it. Ironically when I called rogers they weren't aware of it or couldn't find it in the menu options but in store they found it right away.

 

http://www.speedtest.net/result/2258839698.png

 

Another note the new 150 / 10 package requires an "enhanced" modem so if you've previously purchased a modem like I did you'll have to come up with $199 for a new modem or $8 per month for that package and $122.99 a month for the package which doesn't increase you monthly download of 250g. Not worth money in my opinion with a crappy 250g cap.

savant
I've Been Around
Posts: 1

Re: Requesting Higher Upload Speed Caps

My upload speeds with Rogers (DOCSIS2.0) seems to have deteriorated during the past 5 years.I was achieving uploads at close to twice the current 0.50 Mb speed I see during the past year.  I note that other (nameless) companies who lease bandwidth from Rogers cable are offering better upload and download speeds with DOCSIS3.0 modems at quite competative rates. Any experiences?