I got the Rogers' magazine in the mail and it talks about accessing the appliaction from the Rogers web site and "Soon" from your smartphone.
I cannot find it on the web site - is it a "coming soon" too and they failed to say?
This feature has not started yet. The newsletter states it is "coming soon" though it does not specify when soon will be. Until it starts though, you will not find it.
Over at Digital Home Canada, one poster said they called customer service and was told this feature would be rolled out around the end of March or early April.
It's worth mentioning that the article says it will initially be for the 8300HD only. My question for Rogers, then, is when will the 8642HD be supported? I feel rather discouraged that I have spent money to acquire Rogers latest-and-greatest hardware, only to find out that it's a lower priority than the older hardware.
I agree. You buy a new box, and you don't get TV call display, don't get the quick menu (which might be a good thing), and now they introduce yet another really useful function that won't work on their new box! This is unreal. You can't even go to a Rogers store and BUY the old 8300 boxes! I have never seen a company start to sell a product that they are essentially "not supporting"! They released it before they were ready. It shouldn't have been released until they could provide identical support. If the time to implement the new call display functionality over to the new box is any indication, you won't be seeing this new "Remote TV manager" on the 8642 for quite some. Maybe Rogers should be providing a monthly discount to those people who have the 8642. It's just not right!
Hey I note that this topic was started March 2 ish, when the connected magazine came out stating that Remote TV Manager was coming soon. (note that the online version was supposed to be available based on the verbiage, but I digress.)
It's April 12th, no sign of this application being available yet? Has anyone seen it? I understand printing an magazine (with advanced deadlines etc) and having the ackward situation when a launch is delayed a bit. But this is getting rather comical.
How many months in advance is a coming soon tag even valid? I see that Rogers also has "Smart Home Monitoring" coming soon. Wonder when that will be rolled out, though it may be before we ever see remote tv manage, because it will likely be a money generator, rather than a customer service add on.
sigh. Hope to see this sometime before my PVR crashes and I have to replace it again for the mysterious Cisco "hardware issues"