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Remaining SD Channels

TinyTim
I Plan to Stick Around

When will Rogers upgrade the remaining 50+ SD channels to HD? How can Rogers justify promoting 4K so a few subscribers can watch the Leafs and Blue Jays lose in UHD resolution when there are still so many channels available only in SD, such as Fox News Channel, CNBC, MSNBC, and Vision?

 

 

 

***Edited Labels***

23 REPLIES 23

Re: Remaining SD Channels

RogersZia
Moderator
Moderator

Hi @TinyTim,

 

Welcome to the Community!

 

Presently we do not have an update on when the above channels will be available in HD. However customers will be notified if anything changes on the resolution front!

 

Thank you:)

RogersZia

Re: Remaining SD Channels

Another thing to mention in addition to what @ RogersZia stated, is the fact that as of today there is still a ton of networks including Vision TV which still ONLY BROADCAST in Standard Definition 4x3 aspect Ratio and there is NOTHING that Rogers Cable or other competing cable companies can do about it other than wait for them to not only upgrade their facility and programming library to HD, but they also need approval of an HD licence from the CRTC as well Rogers Cable needs to also negotiate a new carriage agreement with the HD Feed, because their existing carriage agreement for theyre SD Channel will not automatically include the HD feed.



Re: Remaining SD Channels

TinyTim
I Plan to Stick Around

I understand that a channel like Vision only originates in 4:3 SD, mainly because they show 25 to 45 year old SD content anyway. But why doesn't Rogers display the HD version of Fox News Channel, CNBC and MSNBC (which I know exist because I've seen them in the U.S.) when it does display the HD version of, say, CNN.

Re: Remaining SD Channels

Either one of two things..

 

1 (which does seem really silly).. is that the CRTC has to approve any channels available to be broadcast in canada on any provider.  And SD and HD versions have to be approved seperately... so its POSSIBLE that they havent been approved for some silly reason.

 

2  Licensing.  When rogers or any other carrier wants to carry a channel, they need to pay licensing fees to the provider for it.
They need to pay seperate fees for SD and HD versions of the channels.

They may not want to pay the fees for the HD versions... the channel provider may be setting the price TOO HIGH to make it worth them getting them, etc.

 

Re: Remaining SD Channels

toolcubed
I'm a Senior Contributor

Hi, I was just wondering why there are still some lower channels in SD and you have to go to the higher channels to watch them in HD. For example, W on channel 27 is SD and to watch its HD version, I have to go to the 500s. Same with Much on channel 30...its SD and have to go to 500s to watch it in HD. All the other lower channels are in HD despite their duplicates in the 500s also being HD. Are the few remaining lower channels going to be switched to HD?

Re: Remaining SD Channels

57
Resident Expert
Resident Expert

This may be related to the head end that you're on. For example, in Toronto, MuchMusic (29), AMC (32), W Network (62) all "Auto-HD" from what I recall (I'm not home right now to check).  The fact that different areas have different grandfathered channels (and channel numbers) may have something to do with this.

 

See also:  http://www.rogers.com/web/support/tv/auto-hd/283?setLanguage=en

 

 



Re: Remaining SD Channels

eurotik
I Plan to Stick Around

Why are there so many channels still in Standard Definition Rogers? There have been posts for Fox News that have gone unanswered, clearly the people want answers. Plenty more channels are not offered in HD yet but they are in HD in the US or even on Bell.

 

What is the process and why is it taking so long to convert all these channels to HD?

Re: Remaining SD Channels

Pauly
Resident Expert
Resident Expert

I too would like to see the remaining Standard Definition channels and Multicultural channels eventually change over to High Definition. I know its not going to happen overnight, but I do have a suggestion for Rogers Cablesystems:  I understand that you need separate carriage agreements to carry the SD and HD equivalent channel. For new channels announced, you should not bother with the SD feed and only carry the HD feed. If your customers really want that channel they will need an HD box and if they do not have one they will need to upgrade.  The more your customers get off the SD boxes the more SD bandwidth you can free up for other important channels.  Were living in 2016, why are we still catering to people with legacy equiptment?  I understand some people still have older SD TV's, myself included, but you can still watch your HD channel on your older TV if you have an HD box. Just my 0.05 cents!



Re: Remaining SD Channels

OLDYELLR
I'm a Senior Advisor

@toolcubed wrote:

Hi, I was just wondering why there are still some lower channels in SD and you have to go to the higher channels to watch them in HD. For example, W on channel 27 is SD and to watch its HD version, I have to go to the 500s. Same with Much on channel 30...its SD and have to go to 500s to watch it in HD. All the other lower channels are in HD despite their duplicates in the 500s also being HD. Are the few remaining lower channels going to be switched to HD?


You must have Navigatr or RTN. That's a "feature" implemented when "upgrading" from SARA. I have an SA8300HD PVR that runs SARA and all my lower channels give me HD if available. I can also find them in the 500 group, but haven't memorized them.


Rogers PayGo. Location: S-W Ontario

Re: Remaining SD Channels

OLDYELLR
I'm a Senior Advisor

@eurotik I agree with you. I thought one of the benefits of the transition to digital was the bandwidth available for more HD.  Perhaps it costs Rogers more  to get channels in HD, so it's a cost saving.


Rogers PayGo. Location: S-W Ontario

Re: Remaining SD Channels

OLDYELLR
I'm a Senior Advisor

@Pauly while all TVs sold now are HD capable, not all customers have HD boxes. Those customers would not be able to see HD-only channels even if included in their packages.


Rogers PayGo. Location: S-W Ontario

Re: Remaining SD Channels

jays77
I'm a Trusted Contributor

@Pauly wrote:

I too would like to see the remaining Standard Definition channels and Multicultural channels eventually change over to High Definition. I know its not going to happen overnight, but I do have a suggestion for Rogers Cablesystems:  I understand that you need separate carriage agreements to carry the SD and HD equivalent channel. For new channels announced, you should not bother with the SD feed and only carry the HD feed. If your customers really want that channel they will need an HD box and if they do not have one they will need to upgrade.  The more your customers get off the SD boxes the more SD bandwidth you can free up for other important channels.  Were living in 2016, why are we still catering to people with legacy equiptment?  I understand some people still have older SD TV's, myself included, but you can still watch your HD channel on your older TV if you have an HD box. Just my 0.05 cents


HD boxes are very costly to rent or buy.  As it is there is a significant portion of the population who can not afford  or can  barely afford the cable costs using SD boxes.  If the choice for low income people was HD or nothing there would probably be a lot of people who would have to settle for nothing. 

 

Re: Remaining SD Channels

Pauly
Resident Expert
Resident Expert

@OLDYELLR wrote:

@Pauly while all TVs sold now are HD capable, not all customers have HD boxes. Those customers would not be able to see HD-only channels even if included in their packages.


@hi @ OLDYELLER I am aware that customers who dont have HD boxes will not be able to see hd only channels even if its in their package.  Im proposing if they want the channel they should consider upgrading their box.



Re: Remaining SD Channels

Pauly
Resident Expert
Resident Expert

jays77 wrote:

HD boxes are very costly to rent or buy.  As it is there is a significant portion of the population who can not afford  or can  barely afford the cable costs using SD boxes.  If the choice for low income people was HD or nothing there would probably be a lot of people who would have to settle for nothing. 

 


Hi @ jays77, that may be true for Rogers customers that HD Boxes are expensive to buy or rent, but there are pleanty of other providers out there that have eliminated their SD boxes completely, or never carried an Sd only box. I know this because I have TV service at one of my family members homes with another TV provider that is NOT rogers (outside of rogers service territory), and they only offer HD only boxes even for their customers with older SD Tv sets it will still work,  the monthly rental price is also very affordable too and so is the outright purchase price compared to rogers.  199 vs 499.  I am able to watch HD only channels like Smithsonian channel, rad x, hollywood suite, etc and the set top box will downconvert them to sd for older tvs



Re: Remaining SD Channels

toolcubed
I'm a Senior Contributor
Thanks 57. So it's the "Auto HD" I'm referring to which automatically shows the HD version of a lower channel if available. It seems to work for all channels except W Network and Much Music (channels 27 and 30 respectively in my area). If I go to the 500s, I can watch their HD versions but their lower equivalents do not "auto HD".

Re: Remaining SD Channels

sparker
I've Been Here Awhile
Why is BBC Canada only in SD. Some of their programmes are shown on PBS in HD? For the money we spend on Rogers, we expect HD when we know the programme is available in HD.

Re: Remaining SD Channels

Pauly
Resident Expert
Resident Expert
We as consumers don't know what the hold up is. When Rogers Signed a carriage agreement with BBC Canada, A Division of Corus Entertainment, they only signed it for the Standard Definition feed at the time because High Definition did not exist at that time or was relatively new and BBC Canada did not offer HD feed, just SD. So Rogers aquired the SD feed. Rogers would have to re-negociate another carriage agreement for the HD feed, but BBC canada has to offer it first, so for that you have to check if they were approved a licence via the CRTC, and you also have to check if they are broadcasting in HD, a lot of stations have the HD licence, but do nto have the facilities to broadcast in HD yet because its costly to upgrade their master control and studio to handle HD and to change their library to stock programs in HD instead of SD. So just because they become HD, they may still keep broadcasting shows in SD untill they aquire or create HD content, so this one is likely not fully Rogers fault that they don;t carry it in HD yet, theres lots of factors involed so do your homework and see what happens


Re: Remaining SD Channels

Pauly
Resident Expert
Resident Expert
ok I just checked and BBC Canada is broadcasting in HD to Telus Optic only, so its just a matter of Rogers signing a new carriage agreement with them and paying them for the HD feed, and finding bandwith in their cable system to carry it and broadcast it to their cable customers and finding a revenue tool to pay for this carriage agrement, ie price hike, or drop another channel which is not watched as much


Re: Remaining SD Channels

Cornfed
I Plan to Stick Around
This is totally unacceptable in 2017, it really is unbelievable that I can't watch certain channels in HD. I thought Rogers was a premium provider not a second class carrier

Re: Remaining SD Channels

OLDYELLR
I'm a Senior Advisor

I'm guessing it's all about money, not bandwidth. The Rogers bean counters don't want to pay more for HD feeds if they don't believe a huge number of customers will watch them.  Rogers customers are not all that sophisticated. I'm particularly annoyed with BBC Canada (Ch 87) being SD and Jay Leno's Garage (CNBC Cg 79), now on hiatus, being SD.


Rogers PayGo. Location: S-W Ontario
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