Registering account number

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I've Been Around
Posts: 1

Registering account number

Why doesn't it let me register my account number I have tried a - after the first 3 numbers I have tried putting the s in front of the account # no luck both times does any one have any ideas other than the online tech support no help there

 

 

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Retired Moderator RogersAndrew
Retired Moderator
Posts: 29

Re: Registering account number

Hi easybake,

 

If the registration process for an @rogers.com email address is not working based on the registration key and number that you currently have, please contact our technical support department at 1-888-764-3771 or live chat support at http://echat.rogers.com. They'll be able to verify if you've already used your registration information to register or if you just have the incorrect information.

 

Thanks

I'm a Senior Advisor
Posts: 1,299

Re: Registering account number

Are you trying to register for MyRogers on rogers.com? If so try at a different time of day. The servers can't seem to keep up with the load and you won't be able to register properly during those times.