Registering account number

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I've Been Around
Posts: 1

Registering account number

Why doesn't it let me register my account number I have tried a - after the first 3 numbers I have tried putting the s in front of the account # no luck both times does any one have any ideas other than the online tech support no help there



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Retired Moderator RogersAndrew
Retired Moderator
Posts: 29

Re: Registering account number

Hi easybake,


If the registration process for an email address is not working based on the registration key and number that you currently have, please contact our technical support department at 1-888-764-3771 or live chat support at They'll be able to verify if you've already used your registration information to register or if you just have the incorrect information.



I'm a Senior Advisor
Posts: 1,299

Re: Registering account number

Are you trying to register for MyRogers on If so try at a different time of day. The servers can't seem to keep up with the load and you won't be able to register properly during those times.