The recent mini update (235 ish MB) for the Galaxy S6 that was installed May 18 has caused the task manager and back buttons to stop working. All was working perfectly prior to this update. Is there anyway for this update to be rolled back? I have already checked the power saving settings that were mentioned elsewhere on the net to solve this issue but it didnt change anything.
Do I need to wait until June or longer for v5.1 or am i stuck with a half working phone?
Solved! Solved! Go to Solution.
Welcome to the community!
Unfortunately, once you've updated your OS, there's no supported way of going back. In some cases, a factory reset will resolve some trouble that may have cropped up after an update, so that's something you might want to try.
Furthermore, I'm sure some of our Resident Experts will be able to provide you with more input on this issue.
I've gone back to my S5 until this gets sorted out. The S5 has never given me any issues so far. As the mobility manager for my company I wouldn't go to the Apple product, their support for business has been a nightmare for me and now that they took repair service away from both Rogers and Telus they expect businesses to take the iPhones directly to an Apple store and talk to someone there.