I just got mine, and was told the same thing. followed the directions but doesn't give me the option for the rebate. Do i have to wait for that next bill for it to show on my account?
Just processed my rebate (well rebates.. 2 phones).
Went as meowmix's instructions said.
On the left side, lists 'your phone'.. at the bottom of links there, was the one for the rebate.
Confrimed info, and submit.
After it being done, returning to that page, the link was gone.
Within 2 mins, got email confirmation that it was applied.
(only issue i had, when choosing the 2nd phone.. then clicking the link.. took me to the 'confirmation' page from the first.. some how was cacheing the info from the prev one.. went to another browswer and did it there fine on the 2nd)
As of 2013Jun17
My Rogers (Link top most of the website)
Product & Services (tab upper part of the website)
Under the area of My Phone go to "Get My Phone Rebate"
Why does ROGERS make it so difficult to find out how to get the promised $50 dollar rebate for the new i-phone. Ridiculous runaround.
No you will NOT get a rebate for your old phone. This is a issues that everyone faced. Rogers never changed the phone names to the one you get.
so I just received the iphone 5s, went online, saw i had rebate available but it said for SONY EXPERIA X10.....a phone i had 3 years ago... i guess i could have gotten a 50 dollar rebate but ofcourse why would they tell me?!? anyways i pressed it regardless, got an email today saying you have received a blank dollar refund for your blank phone, it will be applied on blank date...i click <strong>"email not working? press here to view online</strong>" and it just takes me to rogers.com.... checked my balance havent received anything... so now, not only did i miss out on the Xperia x10 refund... the rebate option has disappeared... any help would be appreciated.... have i applied for the 5s refund even though it was called x10?