I found mine under Products&Services under the My Phone (where the phone image is) -the list beside it
I had to do the same thing...go under products and services. This thread was very helpful though.
I had trouble finding it and several people gave me different directions, none of which worked.
In the end, I went through all the "myRogers" tabs and just did a Ctrl+F text search for the word "rebate" within the html. It ended up being under the "products and services" tab for me.
Good luck to everyone! It's there somewhere...
You can fill out your $50 mail-in rebate online directly in your account. You need to be logged in your "my rogers" account > Product & Services TAB under your phone number Click on my rebate and then you've instantly filled out your rebate form and no need to mail it in. You will get an e-mail confirmation saying that the rebate has been applied to your next billing cycle. Hope this helps!!
The solution listed did not work for me...but with live chat support I did find where to apply for the rebate...the following were the steps I used...
1-sign into my rogers
2- click on products and services
3-pick the correct phone number for which your upgrade applies
4-on the left hand side (next to the photo for your device) you should find a list of services...one should say 'get my phone rebate'. Click on this.
5-review the info for accuracy and then click submit....you will recieve an email confirmation telling you that the credit has been applied to your account. (if you choose the optoin of receiving the email)
Took me 3-4 phone calls with rogers and 2 live chats before I got the correct information....so I hope this helps others who are as frustrated as I was in trying to locate this.
I still can't find it. Does it take a number of days before the option of filing online comes into effect? I even ctrl F'd everywhere with no luck.