Rebate for new I phone upgrades

Need Help?

That's what we're here for! The goal of the Rogers Community is to help you find answers on everything Rogers. Can't find what you're looking for? Just ask!
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
kuojason
I've Been Here Awhile
Posts: 2

Re: Rebate for new I phone upgrades

How long does it take for the rebate link to appear?

 

I just got my new iphone last week but no link appeared on my Rogers account.

Meowmix
I'm a Trusted Advisor
Posts: 32,120

Re: Rebate for new I phone upgrades

Hello kuojason


Have you tried following my steps to see if its in there? Also it does take up to 3 business days but should be on there immediately. If you do not see it by tomorrow let's say, i would contact Rogers and see if they can give you a credit over the phone.
kuojason
I've Been Here Awhile
Posts: 2

Re: Rebate for new I phone upgrades

Hi Meowmix,

 

I tired all the different methods without any luck

 

Product & services -> Wireless -> My Phone - but the option is not there 😞

 

On a different topic.

 

Also how long will it take for Rogers internet info to appear? I recently got home internet Oct 1  from rogers and no online info yet? How can I check my usage?

 

Thank you for your fast reply 🙂

 

 

Still-on-hold
I've Been Around
Posts: 1

Re: Rebate for new I phone upgrades

The instructions that are listed here are inaccurate.
Maybe a little update by the community manager would be a good idea....?
Meowmix
I'm a Trusted Advisor
Posts: 32,120

Re: Rebate for new I phone upgrades

Hello still-on-hold


Actually they are the accurate instructions... Me and others wouldn't be posting the same exact info if it was wrong.. I can fully provide a print screen or a screenshot of the same way i and others have have listed.  

Also the rebate link has been having issues and you need to call into Rogers to get the credit. Sometimes It takes 30 days for the link to show up on your my Rogers. 

 

 

Original and same message i post with the correct instructions are the following 

 

 

 

" 1. Log in and navigate to MyRogers.

 

2. In the secondary navigation (which contains overview, bills & payments, etc.) click the "Products & Services" tab

 

3. If you're not on it by default, choose "wireless"

 

4. If you have multiple phone numbers, select the rebait phone number from your list

 

5. Under the "My phone" section, you should have a rebait option.

 

 

 

NOW like i said above and in other threads,  the rebate link has been having major issues in which does not show up for many customers. You will need to call in and ask for the rebate OR mail in the rebate coupon which will take 6-8 weeks. 

 

 

seahmaister
I've Been Around
Posts: 1

Re: Rebate for new I phone upgrades

I have a feeling they move the get rebate link, because it's not at the location you say, and it's been in different locations on the site over the years... I can't find it, and I've looked all over the website. It's kind of driving me nuts!!! Anyone know how or where I can find it now?
Meowmix
I'm a Trusted Advisor
Posts: 32,120

Re: Rebate for new I phone upgrades

Hello seaMaister


They never moved it. If u read my post, i i said that there have been issues and they took it down and u need to call in or send the mail in rebate form.


The instructions i gave, are the correct ones that have been since forever. It was only in two locations the first location and then this location for years now...
Josecabral
I've Been Around
Posts: 1

Re: Rebate for new I phone upgrades

 
Meowmix
I'm a Trusted Advisor
Posts: 32,120

Re: Rebate for new I phone upgrades

Hello Josecabral


What was the question u had?
orianafernandes
I've Been Around
Posts: 1

Re: Rebate for new I phone upgrades

How do I rebate my 50 for iphone 5s