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One thing you could check out is that the CC function has not been canceled.Go to settings - Closed Captions and if it shows what you want press save.Mine setting are:Standard CC: CC1Language: EngStyle: Set by programWhen watching a program I press info. and if it is available scroll to and select CC if it is shown., It automatically comes on and stays on all channels until I turn it of via the info bar.Note if a commercial is playing it may not have CC._______________________________________________________
THANK YOU!!!!!!!!!!!!!! It worked!!