cancel
Showing results for 
Search instead for 
Did you mean: 

Raptors VS Knicks game not on in 4k???

m3richie
I've Been Around

Channel 999 shows raptors vs knicks for 8:00. When you open it its showing some other programing and not the game. Is anyone else having this problem? Rogers customer service has a 1 hr wait so I decided to try here. I got rogers specificly to watch raptor games in 4k so I hope this does not happen again. 

 

***Edited Labels*** 

4 REPLIES 4

Re: Raptors VS Knicks game not on in 4k???

Meowmix
I'm a Trusted Advisor
Hello @m3richie

Yeah i was wondering the same thing as well but I noticed that same thing yesterday as well. I wonder what is going on

Re: Raptors VS Knicks game not on in 4k???

RogersHassam
Retired Moderator
Retired Moderator

Hello @m3richie,

 

I spoke to our second level support and as per the 4K schedule, the game was not scheduled to air tonight in 4K. We have reported the guide showing incorrect information. I apologize for the inconvenience. 

 

Thanks, 

RogersHassam 

Re: Raptors VS Knicks game not on in 4k???

Meowmix
I'm a Trusted Advisor
Hello @RogersHassam

Thank you for the update!. Hopefully the next game is in 4K!!

Re: Raptors VS Knicks game not on in 4k???

Looks like this is still occurring on the schedule, where 4K programming is shown to be aired but never is....i can imagine that there is still a lot of bugs to work out and there our continuous software and hardware changes to deal with bringing a new service on board, any updates on this problem would be appreciated....

We Want Your Opinion
Would you be interested in becoming a Community Testing Lab member?
Topic Stats
  • 4 replies
  • 2152 views
  • 0 Likes
  • 4 in conversation