after upgrading to the 25 down/unlimited offer, the speed often fluctuates from 25.00 mbps down to approx 0.01 - 3.00 mbps down. it does this many times per day and is unnacceptable. does anyone else have this problem?
Yes, we switched out to the hitron modem. ( model number CGN2-ROG) I have been using the wireless on it, and havent had a problem with disconnects from the gateway. I'm under the impression that speed tests online measure the speed up until the gateway. Also have just gone wired up to it and my speed is at 1.00 mbps down as per speedtest.net. I have tried different servers. it has been hovering around this speed for the last few hours and has been randomly hitting this speed for the last week or so since we've installed the modem and upgraded the service.