ROD - MadMen Season 5 Episode 8

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Jblaze
I've Been Here Awhile
Posts: 4

ROD - MadMen Season 5 Episode 8

It's Saturday May 12th and last weeks episode of Mad Men is still not appearing in the OnDemand. It's my understanding from reading through this board and the Rogers Red Board that episodes should appear 48 hours after they have aired. I have tried not to gum up my PVR's memory with shows that I can get OnDemand, isn't that the point of OnDemand? A new episode will be on tomorrow and last weeks is still not available? What is the reason? I'm getting increasingly frustrated with Rogers services and the lack of consistency.

 

 

 

***Edited labels***

Jblaze
I've Been Here Awhile
Posts: 4

Re: ROD - MadMen Season 5 Episode 8

Oh and another point. When will Rogers post an answer about why AMC is not available in HD?
Burberry
I've Been Here Awhile
Posts: 3

Re: ROD - MadMen Season 5 Episode 8

I admit I've looked into the Rogers On Demand menu a couple times too hoping to see the listing for Sunday's (May 19th) Mad Men episode. 

I'm hoping the delay was because of the Victoria Day holiday yesterday. 

Bring it on in HD!

Burberry
I've Been Here Awhile
Posts: 3

Re: ROD - MadMen Season 5 Episode 8

Episode 608 entitled 'The Crash' is listed in Rogers on Demand as of Tuesday, May 21.

TrueNorth10
I Plan to Stick Around
Posts: 72

Re: ROD - MadMen Season 5 Episode 8

Burberry you must be in Ontario. Here in N.B. 608 is not listed yet. That’s especially appalling because Ontario has the HD channel, we don’t have it yet so On Demand is our only option. ROD has been erratic as usual, once MMHD was posted on Tuesday, sometimes on Wednesday, sometimes not until the following week. Some weeks only the SD version is posted; when I called to complain, they posted a second SD version! What an incompetent outfit. I get the feeling that Ontario ROD menus are much cleaner because a few times when I called in the agent in Ontario did not see what I saw. TMN, HBO, and SC are especially bad and have been for years. Episodes missing, out of order, misfiled...

 

I’d like to hear from our friends in NL to see if they have the AMCHD channel yet.

 

Jblaze: It’s been since March 1 that the big announcement was made that Rogers customers would have it and since April 1 that Ontario has it. Not one word since then for us in the Atlantic. It’s beyond ridiculous and so insulting.

 

Atlantic customers: please call and put some pressure on them. Don’t stop at the agent level, ask to speak to a manager. You won’t get any answers probably but at least register your complaint. They need to hear from us.

I'm NOT a Rogers employee; I was a satisfied customer, but not anymore.
Rogers_Chris
Social Media Specialist
Social Media Specialist
Posts: 81

Re: ROD - MadMen Season 5 Episode 8

TrueNorth10 we apologize but AMC HD is not available outside of Ontario. We'd announce that via @RogersBuzz on Twitter and update the Redboard blog post here when it becomes available. Until something is announced there's not much we can say unfortunately.

http://redboard.rogers.com/2013/amc-coming-to-rogers-customers-in-hd/
@Rogers_Chris
TrueNorth10
I Plan to Stick Around
Posts: 72

Re: ROD - MadMen Season 5 Episode 8

Is it being worked on? Is it part of the new agreement with AMC?

I'm NOT a Rogers employee; I was a satisfied customer, but not anymore.
Meowmix
I'm a Trusted Advisor
Posts: 32,102

Re: ROD - MadMen Season 5 Episode 8

Hello TrueNorth10

Like he said, until something gets announced that is when they can say something. They won't say if its being worked on or looked at unless they get the okay to say it. I said this many times before.


I hope they are working on it tho!
TrueNorth10
I Plan to Stick Around
Posts: 72

Re: ROD - MadMen Season 5 Episode 8

RogersChris: Rogers previously posted that Atlantic Canadians would be getting it "soon". Is that still Rogers' position? Your post above makes me wonder.

I'm NOT a Rogers employee; I was a satisfied customer, but not anymore.
TrueNorth10
I Plan to Stick Around
Posts: 72

Re: ROD - MadMen Season 5 Episode 8

It's Saturday, Mad Men 608 has still not been posted in the Atlantic, but it has been available in Ontario since Tuesday. If Rogers cared in any way, they'd be diligent in at least posting the ROD HD episodes promptly. 

I'm NOT a Rogers employee; I was a satisfied customer, but not anymore.