This is true but at this point we have gone from expecting a fix by the end of September to the end of November and still no fix. It's now time for alternatives.
I don't work for Rogers and have any affiliation with them, however, I have been wondering if this could be an iOS9 bug rather than a Rogers/contractor issue. iOS9.2 beta 4 was just released and it very well could be that Rogers have had to wait for Apple to get their act together. It puts them in a tough position in that they cannot bad mouth Apple for obvious reasons.
I don't develop apps for iOS, I am a web developer, so I was really surprised as to why it was taking so long. For the moderator to give a date range like he did makes me think it is more likely an iOS issue than a programming issue. Also, given that the iPhone version works and the iPad doesn't leads me to think it is iOS as well as the code base may be similar it is not the same. Having worked with an app developer on an iOS app, I remember him having to write specific code for each device to handle certain things.
I also am having the same issue ever since I upgraded to the new IOS. Really makes me regret upgrading!
Thanks @RogersAsif for finally providing an update. While I agree with some that the timeframe seems exceptionally long, it is nice to finally have some news.
@smithery that is a very intersting perspective, and I suppose we will never know what the issue really is, I just hope they can deliver on a solution.
That is the message I am referring to.
I am just suggesting one plausible cause to the delay. Remember, if it is Apple's fault and you are dependent on them providing you product, you aren't about to slag them publically, otherwise, they will prevent you from getting supply. It is not a nice dance if it is the case.
I just installed the latest update to IOS 9 (IOS 9.2) and the Home Edition still crashes.
I guess it is up to you guys now!