RAPTV Home Edition for pad crashes in iOS9

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I'm a Trusted Contributor
Posts: 557

Re: RAPTV Home Edition for pad crashes in iOS9

@RogersDarrell no hope of speeding up that App update I trust?

Peter
Toronto
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I've Been Here Awhile
Posts: 4

Re: Please fix the Anyplace TV Home Edition App

I have the anyplace TV app on my iPad Air and my iPhone 5s. The iPad is running iOS9 and the phone iOS8. The app runs fine on the phone but crashes on the iPad whenever you do anything other than just open it to check listings. Ant attemp to change date, do a search, access the PVR, etc. Crashes the app. It ran fine on theiPad until iOS9 was installed. The spears to be an incompatibility with iOS 9. It would be very nice if Rogers would address this issue. If you check the reviews of the app on the App Store, ther are near 400 negative reviews from frustrated users. This is alienating Rogers customers which is not the best situation for a company that expresses customer satisfaction as its major goal. 

I'm a Trusted Contributor
Posts: 557

Re: Please fix the Anyplace TV Home Edition App

They will soon...read my post above.

Peter
Toronto
I Plan to Stick Around
Posts: 30

Re: RAPTV Home Edition for pad crashes in iOS9

Maybe it's taking soooo long because they are redesigning an ALL NEW app that works properly and they can update efficiently when problems arise.  Here's Hoping!

I'm a Trusted Contributor
Posts: 557

Re: RAPTV Home Edition for pad crashes in iOS9

Read the thread, there is an update coming in Feb to deal with it.

Peter
Toronto
I've Been Around
Posts: 1

Re: RAPTV Home Edition for pad crashes in iOS9

I have exactly the same problem. Same IPad mini version, same IOS 9. It worked before but no more.

 

I Plan to Stick Around
Posts: 72

Re: RAPTV Home Edition for pad crashes in iOS9

@RogersDarrell

 

Can we finally get this "early February" fix this coming week?

Resident Expert
Resident Expert
Posts: 2,980

Re: RAPTV Home Edition for pad crashes in iOS9

Anyplace TV Home Mobile (ON) By Rogers Communications Inc. Version 2.4.1

 

Updated: Feb 01, 2016 (today).

 

People with iPhones can download and advise if it's OK or not.

 

 

RAPTV for iPad Version: 3.2.0 is also now available

 

 



I Plan to Stick Around
Posts: 20

Re: RAPTV Home Edition for pad crashes in iOS9

iPhone app works, an dI just downloaded the iPad version and it works too!

 

They actually delivered on their early February promise.

 

Color me impressed. 

I'm Here A Lot
Posts: 5

Re: RAPTV Home Edition for pad crashes in iOS9

Well, at least it doesn't crash. However, it doesn't delete old programs. Not sure what else isn't working.