I purchased my Q10 a few weeks ago (upgraded from Bold 9900). The salesperson at the store warned me that the new BB10's are data hogs by holy cow!! I was usually around 100mb a month, but I'm just over half way through my billing cycle and I'm already over my 500mb monthly plan!!!!
I mostly send/receive emails, facebook, calendar, clock, remember apps. I have uploaded 3 pics taken on my phone to facebook, downloaded maybe a dozen ringtones, used the browser a couple of times and that's pretty much it. Nothing out of the ordinary as far as what I normally do.
Any thoughts? Suggestions for how to cut back on the massive data use (well, compared to what I'm used to!)? I really can't afford to upgrade my data, now that I'm paying for the phone!!
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Truthfuly, the Q10 isnt that much more of a data hog, than say any other smart phone.
The difference is now, the new blackberries, are like other smart phones (iphone, android, etc), that they use NORMAL data.
The older blackberries, EVERYTHING went through RIM, and the phones themselves because of this, used a much higher compression, making the amount of data actualy used, much smaller.
The newer ones no longer do that.. so the data is no longer compressed.
Really, the only option is to cut back on your data usage habbits.. or find a way to afford a higher plan.
Which plan are you on right now? (what features and for how much?)
Only other thing, is if you are in an area where there is wifi (home, work, etc), make sure to connect the phone to that, as that will not use your cellular usage.
For the sake of comparison, pre-BB10 phones typically use about one-third the data of other smartphones. Put another way, other brands use three times more data so you can see what a difference the data compression makes.
I have run into similar constraints.
I signed up for Rogers' 150MB plan, as I have always been a very light user and am within WIFI range 90% of my workdays
For the first 10 days after having swapped my old Bold 9700 for my Q10, I was on track for staying comfortably within my data limit (using about 1MB per day on average). Then, on Day 11, something unusual happened (no idea what), and my Q10 ate through 140MB within ONE HOUR (the tech guy confirmed this data useage pattern when I phoned to complain).
Since that time, I have made a habit of generally keeping data switched off, apart from those moments when I am actively using the phone (I do manually flip data on for a few minutes to check e-mail and then quickly switch it off again) It isn't ideal, but this practice works for me since I'm almost never outside WIFI on weekdays.
If I encounter a situation where I absolutely need my phone and there is no WIFI (e.g., day at the ski hill), I plan to pop my SIM into the old trustworthy 9700 (which still works fine, and consumes next to no data).
Unfortunately meowmix is correct about this. And its not rogers fault either.. its blackberry who changed this. its the same on any and all carriers that use the new blackberries.
As he said, the older BB devices, uses BIS. Under BiS, these phones compressed the data, anywhere from 3-5 as small as that data packet normaly would be, compared to any other regular data on any other smart phone.
With the new devices.. they are running like just about any other smartphone... with not compression as they are not going through the BIS.
I am suprised when you got your new phone, the rep (store or online) didnt look at this.. as 150, is still a very small amount of data for any smartphone (everything other than a BIS BB)
I have to semi-revive this thread.
My wife just had an allout with Rogers about her Q10.
Initially on her old 9800 she had a 500MB plan and never came close to the limit just doing basic email/facebook, minimal web browsing.
Switched to Q10 and her plan to the 1GB limit.
She's on Mat leave and at home on Wifi and the fist month her phone was under 500Mb's but she uses my old captivate glide during the day as well as her laptop. So phone use is minimal.
This month however, her Q10 reports that she used 1.8 GB's of data. I'm in the mobile QA field, so I know a lot about Android and BackBerry devices. I set up her phone and all she has is her gmail and hotmail accounts and facebook (with a sideload of instagram (no videos). She barely uses any thing else except BBM/SMS/MMS.
How it goes to 1.8GB is BEYOND me. The Rogers App on the device constantly freezes/crashes and has basically never worked from the beginning. Tried called Rogers Tech Support and they say "We don't know"
Any FREE worthwhile data monitoring apps? I seem to only find the paid ones, unless a find it from a 3rd party site.
The newer blackberries no longer use the RIM high encryption and high compression that older blackberries did. Also high data over a short period of time is usually a program doing a full update through the rogers network while the phone is idle.
See more info about data usage below.
There are many factors that can contribute to data overage on your bill. Here are some tips on how to prevent data overage with almost any device: Download the user guide to your computer. No one can decide your settings for you so take the time to review your settings.