Problems with os 5.0 on the 9000

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I've Been Here Awhile
Posts: 4

Re: Problems with os 5.0 on the 9000

So far so good it's only one day. The only thing is now I have a email icon on my home page but no new emails. Well I guess if that's all that's wrong not bad.
Retired Moderator RogersJean
Retired Moderator
Posts: 497

Re: Problems with os 5.0 on the 9000

If the problem returns let us know.


In regards to the email icon, a battery pull usually does the trick. If not check your messages:


Go to Messages

Hit the menu button

Select View Folders


Look through all the folders for any emails lurking about. If it is still there you can try resetting your BIS account (if you do not know how technical support can do it for you) or the last option is to perform a software reload.


Instructions for the reload can be found here:



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