Prepaid account, new phone with micro Sim, old phone regular sim

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I've Been Here Awhile
Posts: 4

Prepaid account, new phone with micro Sim, old phone regular sim

Hi,

 

I have a yearly prepaid account.  I have a new phone and micro Sim(Blackberry z10), my old phone is a standard sim (Nokia).

 

I have logged into my account and cannot find information on how to transfer my number to the new phone, and I am assuming activate the micro Sim to my number.   I would like to keep my number and same account setup?

 

Any help would be much appreciated, thanks in advance

 

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I'm a Trusted Advisor
Posts: 32,019

Re: Prepaid account, new phone with micro Sim, old phone regular sim

Hello spuds


You can try and see! I don't know but give it a try and see!

View solution in original post


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I'm a Trusted Advisor
Posts: 32,019

Re: Prepaid account, new phone with micro Sim, old phone regular sim

Hello spuds

You will need to Rogers Pay as you go team and have them do it for you. I don't think you can do it online.
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I've Been Here Awhile
Posts: 4

Re: Prepaid account, new phone with micro Sim, old phone regular sim

Thanks Meowmix, do you think I can do it over a chat session?

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I'm a Trusted Advisor
Posts: 32,019

Re: Prepaid account, new phone with micro Sim, old phone regular sim

Hello spuds


You can try and see! I don't know but give it a try and see!

View solution in original post

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I've Been Here Awhile
Posts: 4

Re: Prepaid account, new phone with micro Sim, old phone regular sim

FYI, I just finished a chat session and everything is a go.   Thanks Meowmix

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I'm a Trusted Advisor
Posts: 32,019

Re: Prepaid account, new phone with micro Sim, old phone regular sim

Hello spuds


Great to hear it worked!! You are welcome 🙂
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I've Been Around
Posts: 1

Re: Prepaid account, new phone with micro Sim, old phone regular sim

Hi,

I will be buying a Lumia 520 soon. I am on Pay-as-you-go plan. My old cell is a Motorola V360 with the mini-Sim card. If i am not mistaken, the Lumia 520 uses the Micro-Sim card. 

I have a few questions:

- Where can i get a micro-Sim and have the encoded data (if any) transfered to the other Sim card?.

- Will i be charged a fee for the card and data transfer ?

- Will my account balance be transfered to the new cell ?

- Can i add text-messaging to my Pay-as-you-go plan  and will the monthly fee be taken from my account balance ?

Thanks.

Alan