Picture and sound cutting out when on HD tv type only

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I'm a Trusted Contributor
Posts: 306

Re: Picture and sound cutting out when on HD tv type only

No problem. Glad it worked out.
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I've Been Here Awhile
Posts: 3

Re: Picture and sound cutting out when on HD tv type only

This is now my problem . I don't by it Rogers has introduced a new software that has been a problem since . and l have just about had enough of Rogers. The last conversation we had with them is I have to up grade my box more money. And at 245.00 a month l would bet this doesn't fix the problem. End every time I call support it is un plug your box . this company does not care about the consumer as they own hockey teams . TV stations . and anything . else they can by with my monthly high contribution to the cause. What a way to keep customers .I am considering a other alternative. I have been a loyal customer. For years but . maybe not any more.
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I'm a Senior Advisor
Posts: 3,650

Re: Picture and sound cutting out when on HD tv type only

@mvarty What box do you have that Rogers thinks you should upgrade?


LG-E410B PayGo. Location: S-W Ontario
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I've Been Here Awhile
Posts: 3

Re: Picture and sound cutting out when on HD tv type only

2.0

 

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I'm a Senior Advisor
Posts: 3,650

Re: Picture and sound cutting out when on HD tv type only

@mvarty the Nextbox 3.0 (9865HD) is certainly an upgrade over the Nextbox 2.0 (8642HD). Aside from being able to record 8 shows at once, it's also much faster.  But there's nothing wrong with the 2.0 other than that.


LG-E410B PayGo. Location: S-W Ontario