Phone disruption in Alliston,possibly?

Need Help?

That's what we're here for! The goal of the Rogers Community is to help you find answers on everything Rogers. Can't find what you're looking for? Just ask!
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Sleepyzzz
I've Been Around
Posts: 1

Phone disruption in Alliston,possibly?

Curious to hear if recent mini-storm in Alliston caused the phone lines to go down?  Was working fine today and now says 'no line' checked things and lines seem fine.  Just no dial tone ......

 

 

***Edited Labels***

RogersZia
Moderator
Moderator
Posts: 1,338

Re: Phone disruption in Alliston,possibly?

Hi @Sleepyzzz,

 

 

Welcome to the Community!

 

 

How long has it been since your Rogers Home Phone is down? We haven't been notified of a major outage in Alliston or the surrounding area.  Have you tried to reboot the home phone modem? I would recommend you to complete a factory reset via the pinhole at the back of the modem. 

 

 

Please keep us posted.

 

 

RogersZia

57
Resident Expert
Resident Expert
Posts: 4,041

Re: Phone disruption in Alliston,possibly?

Do you have Rogers TV and/or Rogers internet?  Are they working?  The home phone modem usually comes back by itself after a line failure or an issue with Rogers.