08-03-2014
03:39 PM
- last edited on
03-19-2015
05:28 PM
by
RogersJermaine
Does anybody know which bands the non advanced modem supports? With my advanced modem the 5G network can't be found on my devices for some reason.
***edited labels***
Solved! Solved! Go to Solution.
08-03-2014 04:42 PM - edited 08-03-2014 04:44 PM
The other modem / routers support wireless networks in the 2.4 Ghz range, as does the CGN3. The CGN3 also supports wireless networks in the 5 Ghz range. But don’t confuse that with cellular networks. The fact that your devices can’t see the CGN3 leads me to the following questions:
On the front of the CGN3 you should see the wireless symbols lit if in fact the CGN3 is transmitting / running a 2.4 or 5 Ghz network. Pages 19 to 21 of the user manual explains the symbology used on the front of the CGN3. Page 70 shows the tab for the 5 Ghz wireless network where you enable or disable the network and it shows the network name entry window as well.
Here is the link to the user manual:
https://s3.amazonaws.com/modem.manuals/CGN3_UG_v1.1_2013-08-16.pdf
One thing you have to remember is that the 5 Ghz wireless signal does not have the penetration capability or the range of the 2.4 Ghz signal. As a result, where the CGN3 is located will definitely impact your ability to receive the 5 Ghz wireless signal. Running a network on the 5 Ghz band will get you out of the crowded 2.4 Ghz region, but you still have to keep in mind the limitations of the 5 Ghz networks.
If you don’t already have it loaded, here is the link to the last freebie version of inSSIDer, which will display the networks received by your laptop or other wireless devices. This version is 5Ghz capable so, if the CGN3 network can be received by your laptop, you should be able to see it on the display.
08-03-2014 04:13 PM
08-03-2014 04:35 PM
Thanks, and oops I meant 5ghz.
08-03-2014 04:42 PM - edited 08-03-2014 04:44 PM
The other modem / routers support wireless networks in the 2.4 Ghz range, as does the CGN3. The CGN3 also supports wireless networks in the 5 Ghz range. But don’t confuse that with cellular networks. The fact that your devices can’t see the CGN3 leads me to the following questions:
On the front of the CGN3 you should see the wireless symbols lit if in fact the CGN3 is transmitting / running a 2.4 or 5 Ghz network. Pages 19 to 21 of the user manual explains the symbology used on the front of the CGN3. Page 70 shows the tab for the 5 Ghz wireless network where you enable or disable the network and it shows the network name entry window as well.
Here is the link to the user manual:
https://s3.amazonaws.com/modem.manuals/CGN3_UG_v1.1_2013-08-16.pdf
One thing you have to remember is that the 5 Ghz wireless signal does not have the penetration capability or the range of the 2.4 Ghz signal. As a result, where the CGN3 is located will definitely impact your ability to receive the 5 Ghz wireless signal. Running a network on the 5 Ghz band will get you out of the crowded 2.4 Ghz region, but you still have to keep in mind the limitations of the 5 Ghz networks.
If you don’t already have it loaded, here is the link to the last freebie version of inSSIDer, which will display the networks received by your laptop or other wireless devices. This version is 5Ghz capable so, if the CGN3 network can be received by your laptop, you should be able to see it on the display.
08-03-2014 06:10 PM
Thanks, it turns out none of my devices support the 5 Ghz network so I turned it off.
08-03-2014 06:20 PM
08-03-2014 06:46 PM - edited 08-03-2014 06:49 PM
Most of my devices don't support dongles (older smartphones, video game systems etc.) , so I'll have to make do with 2.4ghz but thanks again.