I recently signed up for online billing.
I didn't receive any email notification to tell me my bill was available.
So I "save $2.00" but have to remember to get my bill myself???
Does anyone else have this problem?
Solved! Solved! Go to Solution.
I have the same problem. Never get an email
Paperless billing is absolutely useless without email notifications. It's like having to go to the post office each day to see if a bill has arrived. The onus should be on Rogers to notify you theere is a bill in plenty of time, rather than you having to keep checking on their (buggy) website each day. That is why I'm always leery of accepting paperless billing offers, even when rewards are offered. I got 2 months behind on my gas bill until I realized I wasn't receiving any emails.
Actually, that is exactly the problem I wanted to ask about. I signed up in May. Changed to paperless. Don't use by cell phone a lot, maybe 2 or 3 times a month, and then I thought .. good grief. It seems a long time. I wonder when the bill notification is going to come. I get bill notifications by email for all my other paperless bills. Why not Rogers? Is there something I have to do. Ended up with late charges for non-payment.