I have to go into my rogers to find invoice but not getting emails
Will need to check my profile
If you are not getting notifiction about your invoice - you need to
A) be sure email address is correctly entered on your account by contacting rogers or view your self online via rogers.com under your account profile..
B) You also might want to check your SPAM/JUNK or trash folder. sometimes email providers will put emails there when not in your contact list...
C) seeing as invoices are not directly email to you. It always good pratice to visting your Rogers.com account online about a week from you billing cycle. this way if there is a notification missed you will be alble to view your statement.
Hope this helps...
I have the same problem. Never get an email
Paperless billing is absolutely useless without email notifications. It's like having to go to the post office each day to see if a bill has arrived. The onus should be on Rogers to notify you theere is a bill in plenty of time, rather than you having to keep checking on their (buggy) website each day. That is why I'm always leery of accepting paperless billing offers, even when rewards are offered. I got 2 months behind on my gas bill until I realized I wasn't receiving any emails.
Actually, that is exactly the problem I wanted to ask about. I signed up in May. Changed to paperless. Don't use by cell phone a lot, maybe 2 or 3 times a month, and then I thought .. good grief. It seems a long time. I wonder when the bill notification is going to come. I get bill notifications by email for all my other paperless bills. Why not Rogers? Is there something I have to do. Ended up with late charges for non-payment.