Online Accessory Order doesn't exist?

Need Help?

That's what we're here for! The goal of the Rogers Community is to help you find answers on everything Rogers. Can't find what you're looking for? Just ask!
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
I've Been Here Awhile
Posts: 4

Online Accessory Order doesn't exist?

I ordered from Rogers.com a Moto  Style Shell Crimson Ballistic Nylon Fabric on October 23 and when I seek an update on the order status I'm told there is no record in the system for it.  I received the confirmation email and number and the charges but now no one can find it. Earlier in the week I was told it would ship by Wednesday now I'm told there is no history for it. What are my options since apparently no one can find it or offer any help online or by telephone?  

Solved! Go to Solution.

Accepted Solutions
Moderator
Moderator
Posts: 1,375

Re: Online Accessory Order doesn't exist?

Hello @Jinxkitty,

 

I can look into this for you. Please PM us @CommunityHelps and I'll find this order for you. If I'm unable to find it, I can escalate accordingly. 

 

Thank you,

 

RogersCorey

View solution in original post


All Replies
Moderator
Moderator
Posts: 1,375

Re: Online Accessory Order doesn't exist?

Hello @Jinxkitty,

 

I can look into this for you. Please PM us @CommunityHelps and I'll find this order for you. If I'm unable to find it, I can escalate accordingly. 

 

Thank you,

 

RogersCorey

View solution in original post