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Official Rogers Update: Samsung Galaxy S Android 2.2 OS Upgrade

RogersErin
Community Manager (Retired)
Community Manager (Retired)

@Cormer

 

Hi everyone,

 

The Android 2.2 OS update for the Samsung Galaxy S Captivate is now available for download through Samsung’s website at:  http://www.samsung.com/androidupgrade. Be sure to select the one marked “Samsung S Captivate” from the list.

 

Note that anyone looking to upgrade must have Kies 1.5 installed in order to run the upgrade.

 

Contacts should be backed up as part of the upgrade, but we recommend backing up and restoring your own data as the update can erase personal data.

 

***edited labels***

47 REPLIES 47

Official Rogers Update: Samsung Galaxy S Android 2.2 OS Upgrade

RogersErin
Community Manager (Retired)
Community Manager (Retired)

@community

 

Hi everyone,

 

The Android 2.2 OS update for the Samsung Galaxy S Captivate is now available for download through Samsung’s website at: http://www.samsung.com/androidupgrade. Be sure to select the one marked “Samsung S Captivate” from the list.

 

Note that anyone looking to upgrade must have Kies 1.5 installed in order to run the upgrade.

 

Contacts should be backed up as part of the upgrade, but we recommend backing up and restoring your own data as the update can erase personal data.

Re: Official Rogers Update: Samsung Galaxy S Android 2.2 OS Upgrade

kaj
I Plan to Stick Around

I have done everything according to the link you have provided but Kies will not connect to my phone. Upon checking Google it is common knowledge that Kies is nothing but a buggy piece of junk. The latest drivers have been updated and Touchwiz is the default launcher. What's happening is that Kies is just in limbo saying connecting to device but nothing happens. Your thoughts on this?

Re: Official Rogers Update: Samsung Galaxy S Android 2.2 OS Upgrade

northy
I Plan to Stick Around

kaj,, what version of windows are using,, this seems to be the issue,,,

 

if you can get your hands on a xp system,, all is good there,,,

Re: Official Rogers Update: Samsung Galaxy S Android 2.2 OS Upgrade

northy
I Plan to Stick Around

erin is this OS any different then the one released by samsung on Jan 06/11,,

 

if so what is the difference,,

 

and is it suggested that anyone that updated the 6th updated,, to update to this one???

Re: Official Rogers Update: Samsung Galaxy S Android 2.2 OS Upgrade

jaydee77ca
I Plan to Stick Around

How does Rogers recommend backing up one's own data?  Is there a recommended app or method we should use?  Is this update approved for use on the Rogers version of the Captivate?


Thanks!

Re: Official Rogers Update: Samsung Galaxy S Android 2.2 OS Upgrade

RogersErin
Community Manager (Retired)
Community Manager (Retired)

@northy

 

Hi,

 

The earlier version was unsupported but now, customers can get support by following the noted support path at http://www.samsung.com/androidupgrade.

 

Thanks!

 

Re: Official Rogers Update: Samsung Galaxy S Android 2.2 OS Upgrade

northy
I Plan to Stick Around

erin,, i understand that part of it,,,

 

my question is , is it any different then what was released,, ??

 

as you know i did the earlier update, so kies do not seem to think i need a update,, which makes me wonder if there is any difference between todays and last weeks??

Re: Official Rogers Update: Samsung Galaxy S Android 2.2 OS Upgrade

Psy
I've Been Here Awhile

I second this question.

 

I updated to Froyo from Kies last week. Is there any difference between this official update and the "unofficial" one last week?

Re: Official Rogers Update: Samsung Galaxy S Android 2.2 OS Upgrade

Psy
I've Been Here Awhile

I second this question.

 

I updated to Froyo from Kies last week. Is there any difference between this official update and the "unofficial" one last week?

 

Thanks!

Re: Official Rogers Update: Samsung Galaxy S Android 2.2 OS Upgrade

alexx
I Plan to Stick Around

I update last week as well, with the unofficial one.

 

The version info on my phone is:

Firmware Version: 2.2
Baseband version: I896UXJL1
Kernel version: 2.6.32.9
Build number: FROYO.UXJL1

 

Could anybody with the official update share the version info please?

 

Re: Official Rogers Update: Samsung Galaxy S Android 2.2 OS Upgrade

madballs
I Plan to Stick Around

Hi Erin,

Has the location services problem been fixed for Android 2.2?

Re: Official Rogers Update: Samsung Galaxy S Android 2.2 OS Upgrade

RogersErin
Community Manager (Retired)
Community Manager (Retired)

@northy

 

Hi there,

 

I can only comment on supported versions. If you’re concerned that you don't have the most current OS, or that there was an issue with the upgrade, you’re best to call the support contact listed.

 

Thanks

 

 

Re: Official Rogers Update: Samsung Galaxy S Android 2.2 OS Upgrade

madballs
I Plan to Stick Around

http://www.rogers.com/cms/images/en/Wireless/CellPhoneDetail/Support/Froyo_upgrade_instruction_RWC_I...

 

From the PDF above, the software version is I896UXJL1.  So I assume thats the official release. Check under settings to see if you have that on your phone.

Re: Official Rogers Update: Samsung Galaxy S Android 2.2 OS Upgrade

kaj
I Plan to Stick Around

@

 

Re: Official Rogers Update: Samsung Galaxy S Android 2.2 OS Upgrade

RogersJean
Retired Moderator
Retired Moderator

@kaj

 

Remove and re-insert your battery, make sure your device is plugged directly to the USB port (no splitter, USB hub etc) and plug the device in the back of your PC, not a front USB port. If it continues, follow these instructions:

 

 

If the device is not being detected by Samsung Kies, you may have to download and install the drivers for it.

 

captivate_2.2_detection0.jpg

 

Click on Kies in the top right and click on Driver Recovery.

 

captivate_2.2_driverupdate1.jpg

 

Click Yes

 

captivate_2.2_driverupdate2.jpg

 

The drivers are now downloading and installing.

 

captivate_2.2_driverupdate3.jpg

 

Once the drivers are installed, a message will appear that its completed.

 

captivate_2.2_driverupdate4.jpg

 

 

Try again, it should detect the device. Let us know if it works.

 

@alexx

 

The two firmwares are the same. To be sure I updated our lab device and get the same readings:

 

Firmware: 2.2

Baseband Version: I896UXJL1

Kernel Version: 2.6.32.9
Build Number: FROYO.UXJL1

Re: Official Rogers Update: Samsung Galaxy S Android 2.2 OS Upgrade

Has anyone been able to install this update? I'm running Windows 7 Home Premium and MSC.Thunder.FirmwareUpdate crashes right before the update starts downloading. This seems to be a fairly common problem with Kies but not of the suggested solutions work for me.

Re: Official Rogers Update: Samsung Galaxy S Android 2.2 OS Upgrade

kaj
I Plan to Stick Around

@

Re: Official Rogers Update: Samsung Galaxy S Android 2.2 OS Upgrade

Having the same issues, was using 1.5.3.10104_66 and couldn't put it into download mode. Then updated to 1.5.3.10113_29 and it have me the msc.thunder.firmware update has failed or something like that. Getting very frustrated with this I really want to be able to update to version 2.2

Re: Official Rogers Update: Samsung Galaxy S Android 2.2 OS Upgrade

fotomickey
I Plan to Stick Around

Hi Northy

    Kies  recognize  my "Weekend" 2.2  as up-to-date,  I'm going to skip whatever this "Offical" release until something newer come-out (Ginger-Bread anyone  Hee hee ?)

Re: Official Rogers Update: Samsung Galaxy S Android 2.2 OS Upgrade

Wolfgar
I've Been Here Awhile

I'm getting the same thing as kaj. The phone shows as connected, but Kies just sits at "Connecting to device...".

I'm running Vista 23-bit. I did run Kies as Administrator. I've reinstalled the drivers, and plugged my USB cable directly into the back of my desktop as previously suggested. I've switched my launcher back to TouchWiz. (I was using LauncherPro before.) Not sure what else to do. I'm almost at the point where I'd do a full wipe if I can get froyo.

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