Note Edge lollipop Upgrade

Need Help?

That's what we're here for! The goal of the Rogers Community is to help you find answers on everything Rogers. Can't find what you're looking for? Just ask!
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Meowmix
I'm a Trusted Advisor
Posts: 32,102

Re: Note Edge lollipop Upgrade

Hello @-Riz-

I agree with u. It's not as bad though. U can always back up ur device and then restore it.

jimbosst
I Plan to Stick Around
Posts: 23

Re: Note Edge lollipop Upgrade

i backed it up. reset it and then i did the upgrade. or should i reset it again after the upgrad too

Meowmix
I'm a Trusted Advisor
Posts: 32,102

Re: Note Edge lollipop Upgrade

Hello @jimbosst

I would reset it after the update as well. This will fix some stuff
jimbosst
I Plan to Stick Around
Posts: 23

Re: Note Edge lollipop Upgrade

will try after work then thanks

Meowmix
I'm a Trusted Advisor
Posts: 32,102

Re: Note Edge lollipop Upgrade

Hello @jimbosst

You are welcome. Hope it works!
Buddielee
I Plan to Stick Around
Posts: 10

Re: Note Edge lollipop Upgrade

Anyone else having issues with the finger print unlock with new update 5.1.1 ?

I did't reset at first but have now, same issue phone hangs up few times then finally works.

 

Meowmix
I'm a Trusted Advisor
Posts: 32,102

Re: Note Edge lollipop Upgrade

Hello @Buddielee

Mine works just fine. I noticed the Fingerprint scanner sometimes lags though
sdgfbnhjnmkgjm
I've Been Here Awhile
Posts: 2

Re: Note Edge lollipop Upgrade

I am not happy with this upgrade at all. I was looking forward to it and it's pretty much trashed my phone. The fingerprint scanner hangs up all the time. Multiple programs crash, Chrome crashes and has to be force stopped every one in five times, the screen will randomly shut off and take fifteen to twenty seconds to come back on and my picture messaging no longer works. The phone worked flawlessly on Kit Kat and now it's horrible. Is there anyway to put it back on KitKat? I just bought it in March, would Rogers or Samsung do anything to fix it?

Meowmix
I'm a Trusted Advisor
Posts: 32,102

Re: Note Edge lollipop Upgrade

Hello @sdgfbnhjnmkgjm

Unfortunately there is no way to revert back to Kit-Kat unless you root your device and do so. Have you tried to do a factory reset on the device To see if that will fix it? Also Samsung and Rogers won't do much as they will just flash Lollipop back on.
Buddielee
I Plan to Stick Around
Posts: 10

Re: Note Edge lollipop Upgrade

 

I found this method .

 

This is a very simple and quick method to avoid the fingerprint issue.

> First go to the settings

> Choose Application Manager

> Select the All tab there.

> Now click on the fingerprints app

> Press the Force stop option which you will get at the top of the page.

> As you click on Force stop, you will be asked for confirmation. Press ok to confirm it.

> Next step is to find out the clear cache option by going down and click on that.

You are done with the process.

 

 

I don't think you can down grade because of the secure bootloader.

 

I'm regreting upgrading aswell Smiley Sad