Just bought a 8642 nextbox pvr on the weekend at bestbuy. I'm about to return it as it keeps turning off and on and then I get a spinning snake thing on the box non stop. I then have to unplug and plug in until it boots sometimes its ok sometimes problem comes back sometimes the screen is double vision.
Anyone else have issues here? I couldn't find anything here but I did on various sites. I have an older 8642 pvr thats been mostly problem free for the past year.
Solved! Solved! Go to Solution.
Read through many posts about problems with the Netbox, here's one I have had since I picked up the Netbox a few months ago...
early morning or late night, when I first turn on the tv, hit the channel up or down, it just flies through channels without stopping! I need to either press the OK button, or sometimes turn the remote off to get it to stop.
third box and second remote ans same issue! Rogers service have no clue?! As the poor service tech that came out last time actually gave me his cell to call when it happens so he can see for himself...too late for me to call the poor guy at 10pm.
Anyone seen this before?
Thx in advance!
Finally, someone with my exact problem.
We moved a month ago and decided to go the Rogers route.
A day after we had our new Nextbox, EVERY button I pressed acted like it was being pressed multiple times with no input from me. 1 time out of 100 it might work, but that's it.
The box is on a three tier black glass TV stand, and that got me thinking that the signal might be bouncing around between the panes of glass since it's not transparent. Last night, I moved it off the table, far away from the TV, and it works flawlessly. Give it a try if you're using it on a glass table.
This is rediculous though since my Blu-Ray player, TV, PS3 all work fine with their remotes. Now my PVR is on the floor next to my TV stand completely out of place. Oh well, we'll think of something...
Hope that helps.
While it sucks that it was happening.. its good to hear someone figured out WHAT was doing it.
Im not sure weither its the remote, or the box that is the problem.. im thinking the box tho, as while i have not had the same issues you had.. i do find the 'cone' of where it picks up, is much smaller on this one, than the 8300s
Sometime between 11pm and 9pm today all of my recordings and Scheduled recordings were erased on my Nextbox. So what you are saying is I am not the only person.
Any way to avoid this?
It definitely has something to do with the black glass on the stand. Works fine when the lights are or during the day, only when it's dark does it react this way, and only the channels go wild, nothing else.
Sad to see this happen with all the technology afforded to us in this world. And the price we pay for it.
Thank you for the help! Very appreciated. Time to decide what to do with this box now...
DONT GET THE NEW NETBOX IT IS CRAP!
I got suckerd into the new netbox because the rental price was cheaper than the monthly fee. This box is garbage. Going from channel to channel is so slow (as mentioned in a few posts). A few nights ago I believe the box froze because it was on and i couldnt get any signal or the box to do anything. I couldnt even turn it off. You can't switch to last channel when your in the interactive program guide (you could with the older boxes) And this is the one that broke the camels back... You cant watch full screen on a SD channel. I went today to rogers store and they told me they didnt have any old boxes. The rep nicely called two other stores and surprise no older boxes. I peeked into back storage area and sure enough there was a couple of boxes. I didnt say anything and just called rogers and they are going to send a tech out if they can get an older box.
Thanks for the reply. I guess I'll call Rogers to switch back to the old guide. I can't believe how much better the old box was. Hope the next version is better. Playing around with it for a week and miss a lot of the old features like full screen for SD channels and having a dedicated channel (950) for recordings.
You can still get full screen on SD. Press the zoom button on your remote. You can also do it through settings and then appearance. But yeah, if you want the rest then you do have to go back to the old guide. Just make sure you watch all the stuff on your PVR because the roll back might nuke it.
Very much this. While recordings are NEVER guaranteed to be kept.. there is warnings especialy when going from guide to guide.
MOST people survived the upgrade to this guide without loosing stuff, but some did. I think in MOST cases i have heard of going back, everything was wiped.
So make sure to watch stuff.
They are consistantly trying to upgrade/fix this guide... mind you, yes alot of this stuff should have been done BEFORE it was released.. but i digress 😛
Just remember... all new features and abilities though, are only really going to be brought out on the new box with the new guide. IE: caller ID is now available on the cisco boxes.. but only with the new guide. Whole home PVR only with the new guide... etc.
Recently came across a problem with my box. I manually have set up a show to record, my nextbox SAYS it is recording. But when I go into my list (date/channel or show lists), it's not there???
Right now for instance, I have American Horror Show recording, the box AND my list show it recording. If I select it and watch it while it's recording ( which I could do before) its blank? There's nothing but a black screen? Then it goes back to my guide???
Anyone else having this problem???
Oh, and when I first got this box, I had the same problems with the remote, pushing a button and it would just continue to scroll the channels endlessly...so frustrating. But, figured out that by turning down the backlight on my tv (option in my main menu, no idea how to find it if it's not an option) it fixed it! No problems since.
have I had my share of issuses with this box. I changed to this box last April, the nextbox hd pvr. I loved the search option, and I liked the look. That was before sound started to cut out and picture pixilized. So I called rogers, a guy came told me it was fixed he was in and out in 15 minutes. It wasn't fixed. We had another guy come, he was better, changed almost all our wires and things improved, not perfect but livable. Then last Monday we lost power due to the storm. Then we had no on demand services and the search told me there are errors with the server. Called Wednesday and they said it was a box update issue and I had to wait. Called again Friday and they said it was a spike in the signal, they had to send out another tech.
the third rogers cable guy gets here yesterday and switches one cable some connections and my box. The new box came out of plastic, it was brand new! I thought that was great. However it seems not to be so.
the search still doesn't work
the pvr all of the sudden turns on by iitself when I turn on my tv (when I come home to it on) is blank and I have to turn it all of to make it work and last night it was pixilizing bad.
It's been 7 months now, and I'm soooooo frustrated, does anyone kow how to fix this?? I've rebooted it and its all the same. Should I get henge out my box? It's a rental.
thanks for any help