Nextbox 3.0 picture quality

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I Plan to Stick Around
Posts: 13

Nextbox 3.0 picture quality

Hi,

 

My first post - bear with me.

 

I've been Rogers HD user for almost 5 years, starting with the old Scientific Atlanta, then the Next Box 2.0 and now, as of Friday, the Next Box 3.0.  Been happy with the pic quality on my 46" Samsung since day 1 with the first two boxes.  Actually went with Fibe about 1.5 years ago but turfed it and went back to Rogers as the Rogers pic quality was demonstrably better.

 

OK, I hate to rain on the 3.0 love-in but I'm not particularly happy with the picture quality with the 3.0.  LOVE the big disc and the 8 programs, but the picture is just not as good as the 2.0 or even the Sci Atlanta.  I've tried booting, new HDMI, every possible setting I could find (yes, 1080i) but, particularly watching sports, the images just aren't as crisp.

 

Going to call support tomorrow and if they can't offer any suggestions I'm going to see if I can rent an old 2.0 as well to do an A/B comparison to satisfy myself about this.

 

Has anyone else noticed a drop in quality with the 3.0?  Anyone have any other suggestions?

 

thanks......

 

 

 

***Edited labels***

illinois
I'm a Regular
Posts: 214

Re: Nextbox 3.0 picture quality

1080p doesn't work on mine, but have you rebooted the box after changing quality? You need to do that to make it apply changes.

 

If you did then maybe you need to swap it for another box.

I Plan to Stick Around
Posts: 13

Re: Nextbox 3.0 picture quality

Yup, rebooted numerous times.  Even tried to tinker with the TV sharpness, contrast, etc,, etc.  (which I really don't like to do as I've had it the way I wanted it).

 

It's not like the picture is bad, just not quite as good as it was.  About as good as the Fibe I got rid of.

 

Thanks for the suggestions - will see what Rogers will do and will repost....

illinois
I'm an Advisor
Posts: 1,524

Re: Nextbox 3.0 picture quality

illinois:

 

I came from an 8300HD PVR and got the NB 3 almost 2 weeks ago. My experience is completely different from yours. The NB 3 has a sharper HD picture at the 1080i setting, pllus black levels are slightly better. I have a Samsung LED 3D Smart TV.

I Plan to Stick Around
Posts: 13

Re: Nextbox 3.0 picture quality

Thanks jimboden,

 

Maybe I got a lemon - called support and they told me to return it and get a new one.  If that doesn't work, I need a service call.  If that doesn't work, I'm going to try another 2.0.  I'm tired already.....

illinois
I Plan to Stick Around
Posts: 13

Re: Nextbox 3.0 picture quality

....just one thing.  I posted on another site and I got a reply agreeing  - they used the term "softer" which pretty well describes what I'm talking about.  There's just a lack of sharpness/crispness to the picture.

 

Having said that, I'm watching the recorded Jays/Yankees day game right now and the picture appears to be quite good (even though I'm working on a glass of wine).  Is there a possible latency for a new box?  Maybe Rogers has done something with the signal after my call?  Or is it the wine Smiley Happy?  Sorry, I'm thinking aloud.....

illinois
I'm Here A Lot
Posts: 5

Re: Nextbox 3.0 picture quality

yes just got mine today noticed the same thing
I Plan to Stick Around
Posts: 13

Re: Nextbox 3.0 picture quality

...so maybe I'm not nuts.  Going to return it this weekend and will post with results.....

illinois
Resident Expert
Resident Expert
Posts: 13,768

Re: Nextbox 3.0 picture quality

Only used mine for a few hours now, but seems fine here.
Will have to check more as I have it longer



I'm Here A Lot
Posts: 5

Re: Nextbox 3.0 picture quality

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