06-17-2014
05:11 AM
- last edited on
03-12-2015
05:03 PM
by
RogersNatasha
I moved to a new home yesterday. My nextbox was working fine at my old house. It was disconnected for less than a day. Rogers tech came to install my services yesterday. Everything is working fine (internet, home phone and other, older Rogers cable boxes) but my Nextbox won't boot up. The display has 4 static dashes and has been this way for about 18 hours now. The screen says "not authorized", I called Rogers yesterday and they said the box is authorized and to wait an hour. I waited 10 hours but was too tired to call in again. I unplugged the power source but nada.
Before I call again today I thought I'd see if anyone else has had this problem and how they solved it?
***Edited labels***
06-17-2014 08:34 AM
Not authorized.. either means its not authorized.. or its not getting the right signal.
If they are saying that it IS authorized... here is a test.
On one of the outlets for the OTHER rogers boxes IS working... unplug that one. Plug the nextbox 3 in there. See if it comes up.
I wonder, if you are not getting SIGNAL to the spot where your nextbox3 is plugged in?
06-18-2014 02:47 AM - edited 06-18-2014 02:48 AM
06-18-2014 05:31 AM
06-18-2014 09:05 AM
02-01-2016
09:07 PM
- last edited on
02-01-2016
09:22 PM
by
RogersMay
Nextbox 3.0 won't boot up. Stuck on -01-
My nextbox 3.0 is stuck on -01- and will not go past that screen;
I've unplugged it for 20seconds, 20 minutes and 24 hours without success.
Went to My Rogers and Reset Digital Box.
boot ... -00- ... -01- then stuck on -01-