Nextbox 3.0 not booting up after move?

[Plibra]

I moved to a new home yesterday. My nextbox was working fine at my old house. It was disconnected for less than a day. Rogers tech came to install my services yesterday. Everything is working fine (internet, home phone and other, older Rogers cable boxes) but my Nextbox won't boot up. The display has 4 static dashes and has been this way for about 18 hours now. The screen says "not authorized", I called Rogers yesterday and they said the box is authorized and to wait an hour. I waited 10 hours but was too tired to call in again. I unplugged the power source but nada.

Before I call again today I thought I'd see if anyone else has had this problem and how they solved it?

***Edited labels***

[Gdkitty]

Not authorized.. either means its not authorized.. or its not getting the right signal.

If they are saying that it IS authorized...  here is a test.

On one of the outlets for the OTHER rogers boxes IS working... unplug that one.  Plug the nextbox 3 in there.  See if it comes up.

I wonder, if you are not getting SIGNAL to the spot where your nextbox3 is plugged in?

[senordd]

You can also reauthorize it yourself by logging into your myrogers account on the rogers website. It should boot up a few minutes after you do that if it's receiving a signal.

[Plibra]

Thanks for the replies. It came on by itself after approx 18 hours....a lot longer than the 1 hour I was told by tech support!

[Gdkitty]

Hopefully everything is ok with it..with the signal to that room, etc.

I know my one HD box, in my bedroom.. which has the POOREST signal in the house.. will take the longest to reboot.. likely takes longer to communicate, etc when connecting.

[techfox]

Nextbox 3.0 won't boot up. Stuck on -01-

My nextbox 3.0 is stuck on -01- and will not go past that screen;

I've unplugged it for 20seconds, 20 minutes and 24 hours without success.

Went to My Rogers and Reset Digital Box.

boot ... -00- ... -01- then stuck on -01-