Nextbox 3.0 HD PVR (9865 HD DTVSA) - After Ottawa Hydro-One power outages (1-11-2019) all our "saved programs" and "future recordings" are gone. Rebooted several times but, fear HD not working. Purchased unit a few years ago.
Any suggestions on what to do next?
Spouse very unhappy...
Need Help ASAP!
I have the following comments/suggestions:
1. Anyone with a PVR should have it connected to a UPS to preclude head crashes or other damage when there are power surges or outages.
2. Try a few more Reboots and perhaps give Rogers a call to see if they can see your box properly. Is it able to boot and be used as a Tuner without PVR capability?
3. One you're sure the iHDD is shot, you could replace it. See the following thread on the topic:
There are only one or two stores that specialize in (advertize) that sort of thing in the GTA. Not sure if you'll find anything in Ottawa. Anyone with electronics/computer experience should be able to follow the instructions in the link I provided in post 2 though, but, it might cost as much as a used unit since lots of people are selling 9865s (Kijiji) as they move to Ignite.