Nextbox 3.0 - Guide Search Doesn't Work

[pmcsplaza]

I'm posting this as a new thread even though I mentioned it in another long thread about something else.   I'm hoping a Rogers person will spot it.

Anyone else getting this?

Bring up Guide then click the * key to bring up search.  The second you type in the second letter or beyond "The operation could not be accomplished, Please try again later (1)".

I've tried rebooting a few times to see if it will clear it but no.

Peter
Toronto, Downtown

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[mousetamer · Accepted solution]

Peter, if you just got the box in the last couple of days, give it some time. The search function typically starts to work after 2 or 3 days. It takes that long for the software in the box to be populated.

[TeDD13]

Just checked search function on my Nextbox 3. It is working fine. I typed several requests in the search field, all of them were completed without an issue. Was not able to replicate your problem.

[pmcsplaza]

Oh dear, I hope it doesn't culminate with my having a tech here.    The cabling is all buried beneath fiurniture.

It worked fine on my 8642HD box.   I'll wait and see what heppens.

Thanks.

Peter
Toronto, Downtown

[mousetamer · Accepted solution]

Peter, if you just got the box in the last couple of days, give it some time. The search function typically starts to work after 2 or 3 days. It takes that long for the software in the box to be populated.

[pmcsplaza]

Thanks, that's what I gathered from reading online.  I'll try to be patient ! 

Peter
Toronto, Downtown

[Meowmix]

Hello Peter

Like mousetamer said, it takes time for the box to populate. Some patients is needed as much as i know you want to use it!.

The box is brand new so the Software & box have to get used to everything

[pmcsplaza]

I'm sure you are right.   Time will tell.   I was just asked for a connection diagram over at DSL forums, there aren't any that I can find.  The best I could do was one of the Cisco 9800 box which is similar but with the eSATA and HDMI sockets reversed in position.

I guess Rogers will eventually publish their own.

Peter
Toronto, Downtown

[Meowmix]

Hello Peter

The box is brand new & so is the Software. Time will tell if things will get fix & for everything to be sorted out. Every OS & box / electronic has this.


Yea i tried searching but can not find one either.

[pmcsplaza]

This is the best I've found thus far:

http://www.cisco.com/en/US/docs/video/videoscape/multiscreen_gateways/9000/OL-26440-01.pdf

Peter
Toronto, Downtown

[Gdkitty]

APPARANTLY the Rogers one, is slightly custom too.. so would require at least from cisco's end, a whole new sheet.

IE: all the ones on the cisco site, are 6 tuner... and the rogers one is 8.   The switch on port, etc.
But you THINK for the release, Rogers would have a proper guide for it though 😛

(I did see that the URC remote support page, does have the new lighted remote on there though already 🙂 )