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NextBox 3.0 User Guide

shamrock2007
I Plan to Stick Around

Just traded in my 2.0 for the new 3.0.  After setting up the new box it comes up with a new Tv user guide. The new guide is considered " Modern user Guide" which I totally don't like. I much perfer the "Classic User Guide" which I consider more user friendly.

 

Does anyone know if there is an option where I can switch the new 3.0 to the "Classic" guide?  Thanks in advance for any help. Jim.

 

 

 

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Re: NextBox 3.0 User Guide

Gdkitty
Resident Expert
Resident Expert

There is no rollback on the NB3. 

The SARA guide, that the 8300 and the NB2 had, were a just BARELY modified version of the STOCK OS from cisco for it.
The NB3 is completely different.  WHile i beleive it does have its own 'stock' guide, rogers isnt dealing with it at all this time around.

 

The NB2 and NB3, with the newer IPG, has a copule of 'skins' per say.. modern and classic.  Changes the LOOK a little, but overall, the core functionality of how the box works, is the exact same... will not be like back to the ways the 8300 did it, etc.

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29 REPLIES 29

Re: NextBox 3.0 User Guide

Lurker
I'm a Senior Advisor

What do you mean by 'classic'...do you mean the old SARA guide from the 8300?

 

While you could roll back to the SARA guide on NB 2, you needed to call Rogers to do it.

 

I doubt Rogers is going to roll you back to SARA on NB 3.

Re: NextBox 3.0 User Guide

Gdkitty
Resident Expert
Resident Expert

There is no rollback on the NB3. 

The SARA guide, that the 8300 and the NB2 had, were a just BARELY modified version of the STOCK OS from cisco for it.
The NB3 is completely different.  WHile i beleive it does have its own 'stock' guide, rogers isnt dealing with it at all this time around.

 

The NB2 and NB3, with the newer IPG, has a copule of 'skins' per say.. modern and classic.  Changes the LOOK a little, but overall, the core functionality of how the box works, is the exact same... will not be like back to the ways the 8300 did it, etc.

Re: NextBox 3.0 User Guide

frustrated22
I've Been Around

I traded up to the Nextbox 3 yesterday and have wasted countless hours connecting and trying to find the user guide for "modern" view.  NOTHING AVAILABLE!!!  Two telephone calles yesterday finally told me I cannot connect my VCR or DVD player to the new N3. The red/black configuration of the "modern view" is really unsatisfactory and the text is very small.  I have a 42" TV and can't read the writing and my aspect button on the remote does not make the print larger.  I am very unhappy with your website, instructions and confiburation.  Give us back the classis view.

Re: NextBox 3.0 User Guide

Unfortunately they can not give back the old view on this one, as stated before.

The old one, SARA, was the manufacturer DEFAULT 'os' for the box so to speak.  This box does not have that as an option at all, it was not created for it.

I beleive there IS some form of it.. though i have never seen images of it, only read about it in CISCO documentation, but its an HD menu and likely smaller text as well.

Re: NextBox 3.0 User Guide

I feel your pain!  I bought the Nextbox 3.0 on Dec 27th and returned it the very next day.  No user manual whatsoever!  What moron decided to switch the guide to small white text on black background?  Most people, myself included, can't read such a display - the text blurs too much.  I couldn't even figure out how to schedule recordings of my favourite shows like I could on the PVR 2.0.  This is supposed to be an improvement???  I've tried looking for a user manual as well but haven't had any luck at all.

Re: NextBox 3.0 User Guide

Gdkitty
Resident Expert
Resident Expert

Unfortunately there really isnt a manual 😞  It would need to be a rogers manual.. the only ones existing out there, are generic for the box itself.. more connection, etc..

the best there is out there, is

http://rogers-tv-enhancements.com/index.html

 

The new guide is HD, so much like a higher resolution on your monitor.. it will make stuff generally sharper, it makes them smaller.  On not an overly large TV.. it can almost be TOO small then 😞

If you have/had any specific programming questions.. you can feel free to ask here and we can try to answer.

The NB2 are being forced to the new guide as well now.. so only way to really have the old guide, is via olding the OLDER pvr boxes.

Re: NextBox 3.0 User Guide

Kiwi7
I Plan to Stick Around

Personally, I think everyone would be much better off just buying a refurbished 8300 PVR box from the Shopping Channel - at least until Rogers decides to provide a Nextbox that actually works the way customers would like it to! Nextbox has been a disaster!

 

http://www.theshoppingchannel.com/Rogers/Digital-Cable/Rogers-SA8300-High-Definition-PVR-Refurbished...

Re: NextBox 3.0 User Guide

Gdkitty
Resident Expert
Resident Expert

Everyone is entitled to their opinion.

Other than one or two of the issues with the HDMI on the NB3 (CEC and some loosing DD5.1 until a reboot).. this box has been great box.. blows performance of the other boxes out of the water.

Display of how the guide is, etc.. is personal opinion.

I personaly, can not stand the old guide, on a 60+" TV.. it is so big and blocky, its difficult to read.  But again, thats my opinion.

I went through 5 8300s in 4 years... personally would never go back to those boxes.  But others have had great success of them lasting a LONG time.

 

Everyone needs to make their own call on which guide/box they like/want.
(though i would exclude the NB2.. and say 8300 or NB3)

Re: NextBox 3.0 User Guide

Kiwi7
I Plan to Stick Around

It is at least nice to hear that you have had success with NB3. I have read on other forums though that for some, NB3 has been a horror show. Some posters are already on their third or fourth box and it only came out this past summer. For me, that would be unacceptable. I have also read posts from people who would love to have their old 8300 PVRs back, but since Rogers is no longer distributing these, the Shopping Channel does represent a viable alternative to pick one up for around $160, which is a pretty good deal!

Re: NextBox 3.0 User Guide

Gdkitty
Resident Expert
Resident Expert

Oh yeah, its a great price 🙂
My inlaws are renting one currently (the 8300)... so tossing around the idea of buying them one of those.. or switching them to the NB3 on rent to own (which is cheaper than striaght out rental)

 

The BIGEST thing i have heard of people returning/swaping the NB3, is due to the HDMI-CEC and 5.1 dropout issue.
Someone without an AVR, or not usising CEC.. it wouldnt effect them.  The box otherwise is decent.
The only other thing you see as well.... the NB2, and even more so the NB3, is REALLY signal picky.  If you have any form of a not quite great signal into the house, it may exibit some issues.  The 8300 was alot less pickey on the signal (a much older and more basic tuner on it).. so while a signal may  have been fine in the house for the 8300, putting a NB3 in that place, may show issues.

(though you can have rogers come out and hopefully fix that part though)

 

ANYONE considering swaping boxes.. who is say renting/etc the 8300 (who would not be able to get it back after returning it).. and wants to TRY the NB3.. consider doing this.

Rent BOTH boxes for one month.  Start renting a NB3 and test it out.. while still renting the 8300 (just unplug it). 
If you dont want to go with the NB3, just return it... if you want to keep the NB3.. then you can then return the 8300.
(i actually did this with my NB2 and NB3.. gave me a week to finish watching recordings on the NB2)

Re: NextBox 3.0 User Guide

Cap07
I'm a Reliable Contributor
So, bottom line, is there a serious problem with the new NB3? Or is this more signal-related? Whatever happened to the Keep It Simple principle? Isn't life already complicated enough without making watching TV a technical nightmare? Most of the population are not IT obsessed and just want to come home, flick on the idiot box and watch an hour or two of mindless entertainment. The problem is we become too dependent on things like TV and Internet and like drug dealers, the purveyors of TV and Internet, are more than ready to cater to our vices with ever increasing prices.

That's my rant for today.I'll be at the Rubber Room of the HaHa Hotel all week.

I'm not a Rogers employee. I'm not even a member of the family.......

Re: NextBox 3.0 User Guide

Gdkitty
Resident Expert
Resident Expert

Your right about how people are 'adicted' to TV, internet, etc.. its down for more than 2 seconds they freak out.

 

All in all, for ALL services, having a GOOD signal is a good thing.  One tech visit (assuming you get a decent tech), should be all it takes.  From there, ALL services should work beter.

There are a few issues still with the NB3.. but.. they are not necessarily ones that would effect EVERYONE.. all depends on your setup.   I know 8 people with the NB3, and only 1 of them runs into one of the existing issues, since they used those features.
If your just a box into the TV, no hastles nothing fancy user.. as long as your signal is fine, you should be good to go.

Re: NextBox 3.0 User Guide

User14
I'm a Trusted Contributor

I bought the Nextbox 3 and it says there is a user guide in the contents of the box - No luck.  There was a Rogers Terms and Conditions pamphlet instead!  I called the store and they didn't have one. They told me to call Rogers Customer Service. When I finally got through they said they didn't have one for the Netbox 3.0 but they would send me an email to download the User Guide.  They also suggested I try on-line.  Here is what they sent me and what you get depends on what part of the country you are in I guess.  If you click on the Cisco 8642 link you get various models to choose from for a USER GUIDE in electronic format.  I hope this helps you find the info you need. 

 

--- snipped -- 

Thank you for talking to us about your Rogers service. Below is some information we hope you find useful. 


       

Cisco 8642 - 500 GB (Ontario). Click  http://www.cisco.com/web/consumer/support/settop_8642HD.html    for user guide.

Motorola DCX3400 - 250GB (Atlantic). Click  http://www.nwtel.ca/media/documents/tv/DCX3400_Userguide.pdf   for user guide.

Please click for pricing.

Features:

  • All of your favourite features from the 8300 HD PVR or 3400 HD PVR: pause, rewind and play live programming, picture-in-picture as well as dual tuner allowing you to record one program while viewing or recording another
  • Higher resolution graphics, including hi-res feature updates to the user interface screens to 640 by 480 resolution (from 320 to 240)
  • PVR hash marks – allows you to jump forward or backward as many as 15, 30 or 60 minutes during recorded programs
  • Play Position Time Indicator – appears as part of the playback progress bar to numerically indicate the current playback point

Plus:

  • 1080p resolution
  • MPEG 4 signal delivery
  • MoCA (Multimedia over Coax Alliance)
  • DLNA (Digital Living Network Alliance)
  • NextBox: Record up to 280 hours of SD or 62 hours of HD programming
  • DCX3400: Record up to 150 hours of SD or 30 hours of HD programming

Benefits of the new Enhanced Cisco 8642 and Motorola DCT3400 HD PVRs will allow you to take advantage of all the new features:

  • next generation Program Guide
  • advanced search across platforms (linear, PVR recordings and On Demand)
  • Remote TV manager
  • interactive applications like Fantasy Football
  • Whole Home PVR
  • Connect your personal media device (e.g. iPhone)
  • Mpeg4 compression - get twice the storage!

Re: NextBox 3.0 User Guide

User14
I'm a Trusted Contributor

The link in my previous post didn't seem to work.... try this one instead to find the model, then the User Guide.

http://www.cisco.com/web/consumer/support/prod_tv_set_tops.html

 

 

Re: NextBox 3.0 User Guide

57
Resident Expert
Resident Expert

Here's the link for the Enhanced Guide, from Rogers' Website:  Click the various tabs for additional info.

 

http://rogers-tv-enhancements.com/tips.html

 

 

Unfortunately, there doesn't appear to be a link to the 9865 (NextBox 3.0) in the link in the previous post.



Re: NextBox 3.0 User Guide

baffled
I've Been Around

I have downloaded the Rogers Enhanced User Guide.  It doesn't help with telling me how to program my remote to control multiple devices simultaneously... eg. turn on the cable, tv and sound system with one use of the power button.

 

The Guide refers to another set of instructions..." Multi Product User Guide booklet"... which I can't seem to find anywhere.

 

Can you help me on this?

 

Re: NextBox 3.0 User Guide

skeener
I've Been Here Awhile

You should have received a guide with your remote.

 

If you can't find it, go to http://www.urcsupport.com and you will find the info you need.

 

Re: NextBox 3.0 User Guide

Owenie
I've Been Here Awhile
I have a netbox 3 because Rogers HD Global is Channel 3 and Channel 517 I have planned recording the same programmer on two channels, how do I delete (Record this series) on one channel?

Re: NextBox 3.0 User Guide

Gdkitty
Resident Expert
Resident Expert

If you hit the list button TWICE, it should take you into your scheduled recordings.

From there, you can remove any one that is set to record.  (series or not)

Re: NextBox 3.0 User Guide

Owenie
I've Been Here Awhile
Thank you for this. How come you don't get this info when you buy/rent an nexbox3

Owenie
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