Next box turns on then shuts off

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I've Been Here Awhile
Posts: 2

Next box turns on then shuts off

In one of my bedrooms, my motorola DCX700 box will turn on but then shut off, I have not been able to watch television in  the bedroom since it was hooked up. All the cords are plugged in securly. The power, lan, and data lights blink when I turn it on, but it wont get passed the Passport Guide DVR 3.5 powered by Rovi screen, once that screen pops up the box itself turns on.

 

 

 

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I've Been Here Awhile
Posts: 2

Re: Next box turns on then shuts off

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Resident Expert
Resident Expert
Posts: 14,074

Re: Next box turns on then shuts off

There are not alot of people here familiar with the east coast boxes 😞

But sounds like it could be a faulty box.. once it gets so far.. it crashes.

Your best to contact rogers.. if its a rental, get it swapped.