08-06-2012 10:02 AM
For what it's worth - I recently upgraded to Next box - and have not noticed it updating at night.....however I've been having problems so if an update would fix those I'd welcome one! The previous DVR (the silver series) - I heard the one in my bedroom and heard it updating EVERY night - it always ran for about an hour and sounded like a computer defragmenting it's hard drive. I would imagine if you're recording / deleting that defragging is important to performance. However, I agree that if needs to be done regularly you should be able to have some control over the time of day. It used to annoy me that it woke me up at night so regularly. J
08-06-2012 11:53 AM
06-04-2013 02:07 AM - edited 06-04-2013 02:09 AM
PLEASE give us a firmware update where we can choose when the box updates!!
By setting it to 2am, you make it so we can NEVER record a full program at 2am, and also that's when I actually watch TV.
The PVR feature is cool, but it's not worth the money if it's just going to be stuck this way.. I want to be able to watch TV without interruptions ideally... That would mean I downgrade to the old standard digital box..
It makes me upset that so many people have complained about this issue, yet you haven't fixed it... How long will it take for you to finally make this change for us?
UGH!@
Sincerely,
An unhappy customer.
06-04-2013 08:54 AM
It MAY be a limit on the new software 😞
But, since you have it, you are on the 8642 Turlur?
You can contact them, to have THAT box, downgraded to the OLD format guide. Still gives you the PVR functionality, Still HD.. and it DOESNT reboot at 2am.
Only things you loose are the whole home PVR functions.. and i beleive the caller ID on that box, only will work with the new guide.
06-05-2013 10:58 PM
@Turlur wrote:
By setting it to 2am, you make it so we can NEVER record a full program at 2am, and also that's when I actually watch TV.
FYI, you can record programs at 2AM. If you set a recording that will hit the 2AM mark, the software update will happen at a later time, at least from my experience.
06-05-2013 11:22 PM
08-02-2013
02:20 AM
- last edited on
08-02-2013
09:21 AM
by
RogersAndrewNP
They use a script to run these useless updates and nothing happens Ive not yet seen any changes Ive had scheduled recording disappear and Ive had the box lock up and refuse to let me out of a pay channel unless I ordered it or yanked the plug and it still brought me back to the pay channel I had to manually get to the cntrl buttons on the front to navigate as the update took out the remote.This is all crap and If you don't work for Rogers they should have someone that does here answer the questions I feel as a paying customere i have that right and calling is useless cause their wanna be techs know less than nothing My box has been updating now fro over 20 minutes what the heck the ROM is bigger than 256 k im sure .Ill wait til Septrember top see what the loyalty program does then im off to another supplier ..
**edited for content**
08-02-2013 08:52 AM
02-14-2014 02:17 AM
@Turlur wrote:PLEASE give us a firmware update where we can choose when the box updates!!
By setting it to 2am, you make it so we can NEVER record a full program at 2am, and also that's when I actually watch TV.
The PVR feature is cool, but it's not worth the money if it's just going to be stuck this way.. I want to be able to watch TV without interruptions ideally... That would mean I downgrade to the old standard digital box..
It makes me upset that so many people have complained about this issue, yet you haven't fixed it... How long will it take for you to finally make this change for us?
UGH!@
Sincerely,
An unhappy customer.
I am getting updates at 2am everynight since I got my nextbox 3.0...so I did a search on this issue and came up with this thread...so this is still an issue since the Nextbox 2.0? Or has it been resolved?
They should allow people to adjust the time the updates occur instead of forcing people to do it for 15-20 minutes everynight at 2am!
02-14-2014 09:03 AM