Nope 😞 You loose everything, except things that are sync'd online, like gmail contacts, photos, skydrive stuff etc.. The best solution is for Rogers to get Nokia to release the Network Setup app in the Canadian Market, or provide some method to install it.
Ok I rolled back the update, now i have intenet sharing.
My current OS Ver:7.10.8773.98
But now i have the purple screen crap. How can i update the OS back to 8779? will it be ever posted on Zune?
I follow all the instructions to connect my phone through the Zune software have plenty of free space on my phone and PC but I keep getting a failed update error code 80180089. I have even used an ethernet cable directly to my router thinking my Wifi was at fault but that didn't help. I'm stuck with the factory version firmware on the phone. No one in tech support from various places have been able to solve this issue. Is my phone messed up I just got it in May of this year?
On what step of the update does it fail and what is the accompanying message with this error code? This is unfortunately one of those fun codes that aren't listed in the troubleshooting article.
Are you certain you have Zune 4.8? Check at Settings>Software>General>About Zune. The current version as of this post is 4.8.2345.0.
Have you been able to update your phone before? On your phone if you go to Settings>about>more info, what is the OS version?
Thank you for your reply. The update fails at the final step. It just says Update failed with the error code I mentioned. I have the latest version of Zune software. I was able to update the phone once but I had to wipe it completely in order for the update to work but at the time it was another version of the firmware not the most recent one. The firmware version on my phone is the factory default setting OS version is 7.10.8773.98. Firmware version is 2175.1002.8107.12084
Here's a thread on the Microsoft Community forum that deals with this error code. There might be something in there to help, but most people in the thread seem to be getting the error sooner in the process -- while Zune is trying to complete a backup of the device.
Wanted to say thanks for this thread.
I finally broke down and flashed my lumia 900 with the nokia care suite. All features now work perfectly and I have the latest software and firmware, no thanks to Rogers.
On the Rogers/Tbaytel network, so I thought I would post to let others who may be using the same network, that the nokia care suite flash will work for them as well.