New Nextbox Navigator

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I'm a Trusted Contributor
Posts: 304

Re: New Nextbox Navigator


@neilpalmer400 wrote:

The only way to get these Undefined/Unknown recordings deleted, and to stop it accumulating more, is to reboot.  Just don't reboot during the time of a scheduled recording or the problem just continues.


 

FYI - depending on the View of My Recordings (on RTN 5.1 at least) the recordings may show as 'undefined' (By Date or By Channel) with a recording/episode description of 'null'.  If viewing By Title and there are more than one, you will see a Folder named 'null' containing 'recordings/episodes' named 'undefined',with a recording/episode description of 'null'.

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I Plan to Stick Around
Posts: 40

Re: New Nextbox Navigator

Another new problem with Navigatr.  We decided to delete the episode of True Detective that Navigatr failed to correctly record (wrong program, wrong time, wrong length).  After selecting delete, and yes we were sure, nothing happened.  So, we did it again.  Nothing happened.  The show is still there.  So, I pressed exit.  Now the tile is gone.  So, it now looks like it's deleted.  Now the box is stuck in some process that's sucking up CPU time, as it takes at least a second to respond to any command.  Had to reboot to get it back to "normal".

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I'm a Reliable Contributor
Posts: 122

Re: New Nextbox Navigator

@jinx8910 Wrote ".... Also states Manual Recording. That in itself is odd since we can't do that anymore but I digress. I click on the tile. It reads:
Title Unavailable
Dec 31 1969 7:00pm - Dec 31 1969 7:00 pm"

 

So THAT's why everything is so screwed up - Rogers has gone into the Time Travel business!

 

 

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I'm a Reliable Contributor
Posts: 122

Re: New Nextbox Navigator

@roxandtreez Wrote "The only place I have seen the "Manual Recording" since Navigatr is in the Android tablet app, and it was for future scheduled recordings that were not yet available in the Guide, because the Guide had not yet been updated for later in the week.  So I wonder if you have access to the tablet app, and maybe it would allow you to delete the scheduled recordings, because it will bypass the Navigatr user interface.  "

 

Actually, pre-Navigatr we had at least one recording on the PVR that was a "manual recording" with nothing in it. Couldn't watch it or delete it. Eventually they disappeared (or maybe I just blocked them from memory!) and post-Navigatr they are gone.

 

 

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I'm an Advisor
Posts: 480

Re: New Nextbox Navigator


@gregneff wrote:

Another new problem with Navigatr.  We decided to delete the episode of True Detective that Navigatr failed to correctly record (wrong program, wrong time, wrong length).  After selecting delete, and yes we were sure, nothing happened.  So, we did it again.  Nothing happened.  The show is still there.  So, I pressed exit.  Now the tile is gone.  So, it now looks like it's deleted.  Now the box is stuck in some process that's sucking up CPU time, as it takes at least a second to respond to any command.  Had to reboot to get it back to "normal".


 

Had similar problem (though not identical, my recording was recorded correctly).

Reported it on this post a week or so ago.

In my case Navigatr gave no feedback when I hit delete. Repeated it , still did not know if it deleted correctly.

When I exited, it moved the tile to the end, and as it can find no scheduled programs, the tile vanishes.

When it updated the guide, in the wee hours it finds the scheduled program one week ahead and the tile shows up, at then end. Confusing to say the least.  This leads to another problem with Navigatr.

 

As was already pointed out series that have ended have no future recordings and will eventually accumulate in in PVR neverland with no way to erase them.  Eventually it will overflow, with who knows what consequences.

 

Rogers, How you gonna fix this ?

Maybe just say so: scheduled (0). 

 

You are welcome.

 

PS: Problem did not exist with the old guide. All future shows scheduled or not were visible.

 

PPS: Sports programming can go for many months before restarting, so please don't have the PVR do an autorease of any series that have been in neverland for a long time.

I Plan to Stick Around
Posts: 19

Re: New Nextbox Navigator

For example, some of you let us know that the Guide’s font size needs to be bigger, so we’re working on it and are testing new sizes. We’re also looking at ways to improve the recording guide based on what you’ve told us. And in the meantime, we are doing comprehensive testing to make sure the next NAVIGATR roll out goes smoothly. Once we have more details on timing and next steps we’ll share it here.

 

Thank you...but is it possible to be slightly more specific?  I understand that the rollout has been halted and you are doing more testing, but is it possible to have a clear answer about your intentions?  It seems to me a lot of the anxiety and frustration on this customer board is founded in a lack of information.

 

And so...is Rogers currently:

 

A) fixing the parts of navigatr that you do not believe work well (unintentioned glitches) but that will not change the core functionality of your product (i.e. you are working to prevent future deletions of programs during upgrades)?

 

or

 

B) fixing the aspects of navigatr that people have raised as issues and which will improve some functionality but are mostly about appearance (fonts or an indicators to show if a program has been "watched" or is "new")?

 

or

 

C) fixing aspects of the core functionality of navigatr based on customer feedback (replacing tiles with lists or breaking out recorded shows from shows to be recorded)? 

 

 

It seems to me that someone, somewhere in Rogers has a project document called "navigatr 2.0" that defines the scope of the work to be undertaken in this paused rollout phase.

 

If so, please share the scope with your paying customers.  If not, that would explain alot about navigatr 1.0.

 

Thank you.

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I've Been Around
Posts: 1

Re: New Nextbox Navigator

Agreed ... a big step backwards . Hard to believe it was tested . Imagine getting paid to create this fiasco . I'm a blues guitarist , and I can't get away with this level of  sloppy work on my gigs !

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I Plan to Stick Around
Posts: 55

Re: New Nextbox Navigator

I've had a Suits series recording set up since before the switch to Navigatr. After deleting last week's episode the tile disappeared. I assumed it was the previously mentioned problem where series with no shows scheduled don't show up at all. I now discover this evening that Suits wasn't recorded last night. Is there any indication why? Nope. Because Suits is on hiatus and Navigatr therefore won't show me if its still scheduled for recording.

To make it clear to Rogers:

1. Navigatr doesn't show ANY listing for scheduled series when there's no episodes in the current guide.
2. Navigatr is not recording things that it should.
3. Just give up on Navigatr already. You know it's inevitable once you unleash the Navigatr on the larger market,

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I'm a Senior Contributor
Posts: 152

Re: New Nextbox Navigator

@shan-man: In case you missed it, Suits is rerun on Saturday at 5:00. Not excusing Navigatr from the problem.
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I Plan to Stick Around
Posts: 51

Re: New Nextbox Navigator

So today I received an e-mail survey from an "independent" company. It was all about the Rogers Navigatr and what did I think of various changes. Every question was based on the issues addressed on these 65 pages. I hope others are getting it and responding. Maybe we will get some satisfaction after all.