New Nextbox Navigator

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I'm a Senior Advisor
Posts: 3,599

Re: New Nextbox Navigator

LOL! If you can't win overall, go for a class win!


SA8300HD, SA8300SD, DTA50, LG-E410B PayGo. Location: S-W Ontario
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I'm Here A Lot
Posts: 5

Re: New Nextbox Navigator

Has anyone had a lot of spontaneous reboots lately. After Navagtr was rolled out on July 28 we found a  lot of features we hated and had a hard time finding the things we had recorded because of the stupid box system which replaced the easy to use lists of recorded programs and the set to record programs.  We used the new system and as most in this forum find we absolutely hated the new navigatr. We have a net box 3 which  still worke reasonably well and a net box 2 which had all recorde programs erased. We phoned and got the standard rebate and 6 movie credits on  on demand. Lately the net box 3 has started doing spontaneous reboots. It wil be showing a previously recorded program and will have the picture suddenly freeze and then a few seconds later do a reboot which takes about 5 to 6 minutes and if the box is recording a show it leaves gaps in the recording while it reboots. We have tried doing cold reboots but it does not seem to matter. These reboots have gotten much worse in the last week or so. Some days there will be up to 7 or 8 reboots. Very annoying.  Are we alone with this problem or is it common.

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I'm a Senior Contributor
Posts: 152

Re: New Nextbox Navigator

@OldElectro I have 2 Nextbox 3's and they are not experiencing any reboots during the day (so far).
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I'm an Advisor
Posts: 480

Re: New Nextbox Navigator

HI:

 

Q: What does Roger say you should do ?

 

FYI: My NB3s are behaving OK.  Sometime when in pic-pic mode and I flip things to quickly for its tiny brain, 

it gets confused and freezes a short while later.  Does not need to reboot though to recovver.

 

If you are in Mississauga area, they updated something in the we hours of Friday Aug 21.

If made one of NB3s lose its stored shows. Rogers made me to swap it out.

I'm Here A Lot
Posts: 5

Re: New Nextbox Navigator

Thanks for the replys. I live in Oshawa and have not called rogers about the problem as they probably don't care anyway. I wouldn't want to trade the nextbox 3 for a different one as we would lose a lot of recorded programs like we did on the next box 2. So far Rogers has not erased the stored programs on our next box 3. We will just keep on cursing the new navigatr for now and if we have to put up with all the reboots.  I will maybe try doing a series of cold reboots on the next box 3 and see if that helps.

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I'm a Trusted Contributor
Posts: 519

Re: New Nextbox Navigator

If Rogers would ever give us back the ability to program our PVRs via the computer, we would not even have to use Naviagtr for many things. Unfortunately, they removed that function in another brilliant move last April and so far, it has not been restored. Cat Frustrated With all of their resources now being directed at the Navigatr fiasco, I wonder if the online function to program your PVR will ever be restored!

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I'm a Senior Advisor
Posts: 2,154

Re: New Nextbox Navigator

Still there on the Home edition for apple and android. Works somewhat on my Q10 but not reliably.  So definitely the underlying structure is still there, it is some code changes in the box and the two programming elements Cisco Videoscape Voyager Vantage (Vantage) 5.2.0.230 and the overlying front end browser ANT Galio Broswer 3.1.5.24.04.09.11

 

So they can rollback, if they so choose, but it doesn't appear they have any intention of doing that at all.  Guess we will have to wait and see just what they will do somewhere down the road.

 

For now, I use my phone - drive my poor wife nuts at time, as I change her channel just for the fun of it- I also work through the bugs and crummy layout (my opinion - I have tried it, gave it a good chance, - but bottom line - I don't like it, period.

 

I also know most of the strange workarounds, the saved features that don't save - what to do when my record button does not work and so forth. I challenge Rogers staff to put out detailed how to's on the workarounds. They have put out the ones they want us to just learn how to do, but since we have to live with the workarounds, why not provide them to all of us poor lab rats who are still trying to find ourself around the maze.  Now I know how the lab rats I used to run in my undergraduate psychology labs felt.  And I also read somewhere - I think it was the ombudsman that Rogers staff had done a lot of testing - but I have yet to hear what the sample of users used in testing is.  I do know who are the beta testers though - us - in the commercial rollout.  The next group gets to hopefully get a commercial, bug free, userfriendly interface.

 

Have we said this before - Yes I think so - I could just move on and forget it, but every time I use my box I am reminded again.  Only human.

 

Bruce

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I'm a Senior Advisor
Posts: 2,154

Re: New Nextbox Navigator

Couldn't delete the message, so just deleted the content which was in error.  You can follow the link to google store from MyRogers Account Overview, TV - will tell you that the tools to manage your recordings is not available, but refers you to the anyplace home edition.  Enjoy those who have apple or android.  May not be lollipop compatable yet, but the google pages say coming soon.  Bruce

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I Plan to Stick Around
Posts: 19

Re: New Nextbox Navigator

Another unexpected issue with navigatr...it has greatly increased the frequency of swearing in the household, mostly as we all barely manage to avoid deleting the wrong show when the system re-orders all the program tiles....esp when you watch something more than a day or two old. Please give us back the simple lists...
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I'm a Trusted Contributor
Posts: 519

Re: New Nextbox Navigator

@BS

The thing is that Rogers Anyplace TV Home edition only works with iOS or Android. If you do not have one of these phones, you are out of luck. If you have an Android with Lollipop, you are also out of luck, though Rogers has said that it might work by November! Also, I do not want to program my PVR on a 4.5" screen. The ability to use the PC would come in so handy right now with Navigatr showing so many glitches! It was working; the platform was there; why was it removed?