Just noticed that they MYROGERS overview page has changed...
NOT sure if i like it or not..
Top presents your your account, amount owing, etc.
Below are sections for wireless and other services.. with LINKS to the specific pages for those services WITHIN the myrogers.
It no longer has a GENERAL overview for each service.
I THINK i liked it better when i could see it all on one page....
But i can understand, why they would move away from it... as some people sometimes may have problems with one section loading or not... and the one section breaking could stop the rest from loading.
Yes, I agree that the general overview for each service all on the same page was a good thing. For example, at a glance, you could see your Internet usage. Now, in order to see your usage, there is an extra step involved by having to click on "Internet" and then go to a new page. These pages are the same as before and once again can be kind of slow to load.
I did have to laugh though since the most prominent item on the overview page now is your "BALANCE OWING". I guess that is the main thing they now want us to focus our attention on when we log in!!
Intersting - just logged again and the "overview" page was back to the way it was. I don't think Rogers has a frickin clue what they want to do - for anything!
Sorry Meowmix but your post does not cut it. Rogers does this all of the time. They introduce a redesign of MyRogers and then pull it back. They intoduce new firmware to their modems and to Nextbox without properly testing it. Then they have to reintroduce new firmware or a new Website design or whatever - to try and make things right! Why - because the developers at Rogers do not have a frickin clue as to what they are doing! You can defend them all you want, but many of us know exactly what they are doing! The bottom line is that you test it BEFORE you introduce it - not once you try it out on unsuspecting customers and discover it does not work!
The point is that they should not be testing out a site on customers and then reverting back to the original site because the new site does not work. It should be well tested before being introduced. Rogers does not do this - with anything! Nuff' said!
They must have tried the new style for a very short time. I was on a couple of times yesterday and this morning and never saw it.
I agree with the comments about testing. I was in the IT business for a long time, mostly in the finance industry. Making changes to a major system without adequate testing was a very serious offence. Any changes which affected the end users, mostly in bank branches, were done with pilot tests at a certain number of branches. Also, changes were communicated ahead of time, with an explanation of what the changes were for, when they would be implemented, and what the impact would be on day-to-day business. There also was a fall-back plan in case a change caused unforeseen problems for branches, which was also explained before the implementation date.
Yeah they took it down after noticing the issues they had. I was on their Facebook & saw many complaining they can not see their accounts with the new layout.
Agreed in any company its like that. The thing is your talking about Banks & government sites which have access to millions of peoples money / account holdings & such. This is very different then a cellphone / cable providers site in which has nothing like a bank / goverment site has but same rules should apply none the less. They should be doing a pilot project in which they notify us on here letting us know they will change it to see if it works & what not.
It seems they do this all the time when they redesign the site or anything to do with the site. The upload the new layout, causes issues then take it down. Why not test the site when they are doing their nightly maintenance