It and it's companion channels have always been 720p. However with the new firmware the default output of the box is 720p which can be misleading.
With the new IPG Settings you have the option to tell the box to always output 1080i if you wish.
Have had the new guide and WHPVR for about a week now, while there are still a few things that bug me with the new setup, all in all, for my 3 boxes, everything is working great (one PVR, 2 normal HD boxes). We are able to watch all our PVR content the other two boxes without any issues on playback. The installer showed up, put all the filters in my basement, cleaned up the cables and left once he made the calls to get the codes put on my account. I waited about 2-3hours, and the little house icon showed up on the front of my boxes and I was good to go.
Few issues that i can live with that i hope gets fixed:
- Galaxy music channels, can't see whats playing, but all the channels work ok so i just turn the TV off and leave the channel on
- From time to time, guide lags out a bit, but, i had that on the old guide as well so i am used to that.
- I have one show i record at 1am once a week, and for some reason, the recording doesn't stop and keeps going till we get up at 5am and i have to stop it (dam HD shows take a lot of space lol)
- When stopping playback of a recorded show, sometimes it exits all the way out of the list of shows and I have to scroll through my list, find it, to delete it (this happens on the PVR and the remote boxes as well).
I've had quite a few experiences now with WHPVR to be able to comment on my findings. I am a AV System Integrator and 7 of my clients have now signed up and gone through the installation process and now have working setups (sort of). I say sort of because the system is by no means perfect. I'll start with the installation process:
Rogers was not able to set up the WHPVR in ANY of my clients homes the first time. One client was lucky enough to have it up and running after the second technician visit but the other 6 took a minimum of 3 visits. On more than one occasion, the tech showed up and did nothing which has been extremely frustrating for my clients as well as me whom they often pay to be there when Rogers is showing up. On two occasions, a tech showed up to a working setup (non-WHPVR) and knocked the cable out. One technician left one of my clients without cable all weekend. He went outside to "install a filter", never returned to the house to ensure it was working and actually shut off all digital cable. I was only able to get analog stations by connecting the cable directly to the TV. An extremely frustrating ordeal. I was on the phone immediately to CS and they told me there was nothing they could do for 3 days (the following Monday). These multiple visits have cost my clients a pretty penny.
Once set up, this is my feedback (also gathered from my clients praises and complaints):
Sounds like most of them ran into technician problems.. they all in the same area?? may be a bad set of technicians there.
Most people have had decent service from the technicians, its been the rogers back end problems with getting it activated there..
As for your knowing which PVR is which, there is the option to re-name each of the boxes (both the PVRs and the HD boxex) you can program a manual name, or choose from a list. Settings > System > Box name.. instead of the default letters/number value.
The pvr extenders were never part of this package.. that i knew of.. unless there were specials that i missed.
I have not had an issue with my universal remote with the new one.. but it may varry from one remote to the next.
Not saying to not sugest it or not, thats your choice 🙂
In the end, regardless of the whole home PVR, i can potentialy see the new IPG being almost manditory. It looks like they are phasing out the 8300pvr. For the change over for some of the things like the callerID, etc.. there needs to be changes that its sent across digital.. and things like the 8300 may not support it under the new way without the new IPG.etc.
I beleive they are not pushing out the new IPG unless its asked for currently, so they are safe for now.
Im sorry to hear that they didnt like it overall.. i myself, even for the downfalls, feel the other one was worse (Im the other way.. i found the text on the old one SOO big and SOO pixilated, on my 50" LED, it gave me a headache :P)
i have learned my lesson about whole home pvr. it seems rogers is having another "rogers @home moment" ( their disastrous internet service from the past ) i have successfully gone back to the old system. i will not consider getting whole home pvr until i can physically go to a rogers or stereo/tv shop and see for myself that the following features work. ( currently they do not );
able to see on cable box screen 480i, 1080i, or 720p,
able to see titles on galaxie music channels
able to see lobby channel
able to see who is phoning or who has phoned me on screen
able to delete multiple episodes of show without cursor jumping to top of alphabetical list after deleting one only
able to simultaneously watch a recorded show on multiple tv sets throughout home like putting on a live channel on different tv's so no delay between sets,
able to see the duration of a show by pushing the info button like on old ipg ( only possible with guide on new setup ),
able to select one channel from mix channels such as 179.
able to set cable box to turn on and off automatically
fonts on guide should be at least as large as on old guide
playback was so unstable on whole home pvr, often the show would stop playing with no option to resume playing from where left off,
those are the items on my checklist before i ever get this service again. buyer beware!!
We got the Whole Home PVR set up last week with one 8642 and one 4642 and up until now, it's been working great. The new guide is a major improvement, even though at times it is slow, as others have mentioned.
The issue we're having this morning is that on the 4642 box, we're unable to watch some seemingly random recordings from the PVR. We can browse the list, and everything shows up, but when you try to play certain shows it comes up with a message saying the show can't be played because it may have been deleted, or a lack of resources. Any of the recordings work fine on the PVR box
We haven't got a ton of stuff recorded yet to test it, but it's probably somewhere around 30% of the recordings that do this.. Anyone else having the same problem?
I just got the new IPG couple of days ago. It's much better than the old one but once in while it turns my TV screen purple. The only way to make go back to normal is re boot the PVR. Which takes much longer time than older IPG. Anyone else has this problem? I really like the new IPG but if this problem doesn't go away I have go back to the older IPG unfortunately. I am using Cisco 8642 PVR.
try getting a description of a recorded show. you'll find it cut off. on a live tv channel the description scrolls but it won't do that on recorded shows and just cuts off part of the description.