A Network Update is Occurring!
We’re always making enhancements to our network to make sure you get the best online experiences. To keep you in the loop on what’s happening in your neighbourhood, we’ll share OS update timelines on when updates are happening as they become available here.
We value your feedback and invite you to share your experience with us as we make updates in your respective areas. We’ll use this feedback to make sure you’re getting the most out of your services and that we’re able to help you resolve any concerns as quickly as possible.
It is important to note that not every OS update is designed to resolve customer-facing issues or increase speeds, but more often to maintain and build upon our infrastructure. This thread and subsequent threads will work to consolidate any service improvements or concerns during the OS update process. We’re looking forward to working with you through this process as we continue to build upon our infrastructure in the future.
It's easy to participate! Here’s what we would need from you. To take part in this initiative, the following requirements must be met.
*If you do not meet the above requirements, your post(s) may be merged to a more accurate thread.
What should I post in this thread?
*Always remember when posting an image of network testing results to block out/remove your personal IP address.
*Images will show in your post after they have been approved by our Moderator team. Don't worry when they don't show up right away.
This thread will be archived 7 days following the update of a given area.
Thank you for your continued feedback and support.