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Netflix - usage (is this normal?)

Chris
I'm a Senior Advisor

After 4 days I'm in trouble:

 

 October 04, 2010 6,130 MB

 October 03, 2010 3,851 MB

 October 02, 2010 4,298 MB

 October 01, 2010 3,513 MB

 

Is anyone else seeing traffic usage like this? I'm through about 20 of my 60GB....

 

 

***edited labels***

60 REPLIES 60

Re: Netflix - usage (is this normal?)

Imbatman
I Plan to Stick Around

Rogers and Bell also have a serious conflict of interest where Netflix is concerned, because they want you to watch cable / satellite and they own the Canadian content rights for major U.S. networks and film studios.

 

CRTC are you listening? 

Re: Netflix - usage (is this normal?)

Chris
I'm a Senior Advisor
IHR I accept your post as a solution. Sadly not the one I wanted but it works for now.. I have changed to the lowest quality so I can continue to use netflix. The sadly part is due to the noticeable quality downgrade. I've paid a lot for my HD with surround sound and I would like to use it. The only way to go about doing that in an on demand fashion is to find unlimited internet or pay the overages..

Re: Netflix - usage (is this normal?)

FormerMember
I'm a Senior Advisor

Hey, Chris, I don't even accept my own post as a solution! I only posted to let people know that they could still use Netflix and consume less bandwidth at the same time. I doubt Rogers would consider it as a solution either because they want people to consume more bandwidth! On their Facebook page, they are always encouraging people to use Rogers On Demand Online. They encourage people to use more bandwidth or hope they will upgrade to more expensive packages because their usage allowances are ridiculously low in this day and age! It is sad you have to do this and not be able to enjoy your HD surround sound system the way it was intended to be enjoyed!

Re: Netflix - usage (is this normal?)

techyeah
I Plan to Stick Around

Ther are two reasons I think rogers and bell do this one is money they get and the don't have to upgrade their infrastructure. They are just the monopoly in canada.now with the data shaping bs it is worse. I would like two get netflix  but the 60 g cap is to low. the caps should be removed and go back to the way it was before all this greedwas there.

Re: Netflix - usage (is this normal?)

aaaaasadsfsaf
I've Been Here Awhile
Same here - ever since going to the 100GB plan, usage as measured by Rogers has gone waaaay up. Not only do we have to use their crappy SMC gateway (yeah, riiiiiight....), it certainly is not measuring correctly.

Re: Netflix - usage (is this normal?)

xplornetsucks
I'm a Trusted Enthusiast

As their is no REAL regulation of bandwidth traffic monitoring, we are left up our own devices... the only really accurate method of monitoring your bandwidth usage is to put a "Tomato/Linux" Router between ALL your computers and your rogers router. So Internet-----> Rogers Router------>Tomato/linux Router------> all your computers.

 

Tomato and other linux based routers have bandwidth monitoring tools which wil capture all incoming and outgoing traffic...

 

One thing that can't be controlled, is having a slow/crappy connection that results in packets having to be "resent" which in theory could double or triple your usage, as rogers bandwidth monitor only looks at the bits and bytes.

 

This will be evident of course if your Tomato/linux based router reports say 30gb of traffic, yet rogers charges you for 60gb...at least you will have concrete evidence to file a complaint with the CRTC.

 

It also doesn't help that Rogers has been found guilty of throttling http://www.moneyville.ca/article/1120828--stop-throttling-video-games-crtc-tells-rogers which will also cause packets for time sensative apps to be resent ...

Re: Netflix - usage (is this normal?)

jeffbriggs
I Plan to Stick Around

rogers, you need to raise the download caps, theyre completely unreasonable.

Re: Netflix - usage (is this normal?)

Seriously.  Switch to Teksavvy.  Even with the newly increased prices (due to the recent CRTC edicts) I am only paying approx. $63/month for 24MBps and no limit.  Back when I switched, I went for the 18Mbps and 300Gb cap for less than $50 a month.  I have NO idea why people continue to use Rogers.  Seriously...if you can, switch. Do it.  DO IT! 🙂

Re: Netflix - usage (is this normal?)

Unfortunately, techsavy is not available in ALL areas.. usualy the more biger cities, yes, but not some of the more smaller more remote ones, where rogers is still available (compared to even more remote, where no rogers even :P)


Weither it is true or not, but i have read places, that techsavy does have limits per area... IE say in city X, they will only serve up to 200 customers.... probably in the end, to try and keep them from getting too congested and slowing everyone down.  I could be wrong on this point though.

Other than that, i have heard great things.. i have a friend who swears by them... he uses like 75g a week..(doing what, i have no idea.. thats his PRE netflix usage >.>).

But you also have to remember, they run on rogers infrastructure (or bells.. i think depending on your area, they use DSL or cable based).. if your area is prone to slowdowns due to congestion, etc.. you could end up with this as well with them... but the no limit is definately a perk.

 

Myself.. i am sort of a stickler for quality.. and i just didnt find netflix up to snuff, compared to full HD content from the cable (or bluerays).. so my usage overall doesnt include netflix... but with daily gaming, daily file transfers to and from home server, RDP connections to home daily, regular usage (all the photos my wife uploads to facebook), i rarely even use 1/2 of my monthly cap.



Re: Netflix - usage (is this normal?)

RSLOW
I Plan to Stick Around

I dont even want to try netflix.  On more than one occasion Rogers has incorrectly billed me for overages that were incorrect.  To top that off, the overage charge is way too expensive.  How fair is it that for less than 1/2 my monthly allot meant in overage, they can double my bill?  This is why I wont get netflix.  I really want netflix, but I don't want to worry about my usage any more than I already do.  It's highway robbery. 

Re: Netflix - usage (is this normal?)

FormerMember
I'm a Senior Advisor

Netflix has lowered usage for Canadian customers.

 

http://blog.netflix.com/2011/03/netflix-lowers-data-usage-by-23-for.html

 

"Now Canadians can watch 30 hours of streaming from Netflix in a month that will consume only 9 GBytes of data, well below most data caps."
"We made these changes because many Canadian Internet service providers unfortunately enforce monthly caps on the total amount of data consumed."
But you are perfectly correct in your comments about Rogers data caps. They are a rip-off - plain and simple! In my humble opinion, the data caps were brought in (at least in part) to suck customers into purchasing more expensive Internet plans! Rogers is not about their customers, except of course to take more money out of their pockets!



Re: Netflix - usage (is this normal?)

6969
I've Been Here Awhile

I have exactly the same problem.  I am new to Rogers an within 20 days I have used 29GB of download and 54GB of upload.  I talked to 3 Rogers reps and nobody can tell me why.  I think that the upload usage must be wrong. 

Re: Netflix - usage (is this normal?)

diverd
I Plan to Stick Around

My sister in law was having similar problems: reaching her total limit not even halfway through the month and only using her PC for email and a bit of browsing so I went in and cleaned it out and got rid of some malaware. spyware, viruses etc and now by the end of the month she checks her usage and it's like 1% of the total so maybe give your PC a good going over......Just my .02 cents.....DD

Re: Netflix - usage (is this normal?)

diverd
I Plan to Stick Around

 IMHO the only reason that Bell and Rogers didn't object AT ALL to Netflix coming to Canada is because they knew very well that since they control the major internet services, then everyone that subscribes to Netflix would automatically go over their bandwidth limit fairly quickly, so even if customers cut back their cable/satellite services from Bell and Rogers for Netflix, these 2 companies would make as much or more money on overage charges.....Doesn't it seem a little odd that Bell started throttling back on and capping internet usage to anyone using their phone lines just before Netflix came to town???...Someone in another post asked : Maybe it's the almighty dollar that these companies care about and not the customers.....Here's a news flash : THE DOLLAR IS ALL THEY CARE ABOUT !!!!!! How much do you think it costs Rogers a month to switch you from a basic $35.00 a month basic cable or internet package up to a $200.00 a month "all you can eat deluxe Platinum pkg. ??? .Probably nothing more than the time it takes one of their desk jockeys to punch a couple keys on their computer......And every year they petition the CRTC to raise their rates yet again and every year the CRTC complies.....Just my .02 cents.......DD

Re: Netflix - usage (is this normal?)

diverd
I Plan to Stick Around

As far a s Netflix goes, I was holding off awhile until they upped their content a little but when I found out I have unlimited bandwidth from my ISP, I pulled the trigger immediately....I"m a big stickler for quality and as you know watching tv on larger screens will bring out the worst in video quality but after going into my acct. settings in Netflix and upping everything to "highest quality video" I was pleasantly surprised at how good a picture I get (in some cases better than Rogers) especially on my 12' screen where problems are really noticeable.......Cut back my Rogers to basic and bought a little Roku streamer and have more programming than I know what to do with.....DD

Re: Netflix - usage (is this normal?)

Brucemartin2010
I Plan to Stick Around

@diverd wrote:

Cut back my Rogers to basic and bought a little Roku streamer and have more programming than I know what to do with.....DD


dverd, what kind of content can you get with a Roku box?

Re: Netflix - usage (is this normal?)

diverd
I Plan to Stick Around

There are literally hundreds of channels to choose from....I've only tried a few ...most are free and some you can pay for...best to go to their website to view all...Also I just found a website where you can get software to watch all the american content from Netflix and Hulu etc which will add thousands of more channels.......DD

Re: Netflix - usage (is this normal?)

Kdubovik
I Plan to Stick Around

I posted about this issue about a month or 2 ago.

When I was on teksavvy, I watched netflix and streamed other videos approx 8hours a day straight, then my husband would watch intermittent youtube videos for another 6 or 7 hours or so.

Every month, I was never over 150gigs.

Then, I switched over to rogers, and was using 200-250gigs consistantly each month

I used a third party monitor which confirmed the same thing that roger's site did.

 

But I still insist that something is using more internet than it was on teksavvy because I have not changed my internet habits in 2 years.

I changed the netflix settings to the lowest (even though they were high on teksavvy) and now I stay around 160 and on the last 3 days or so of the billing cycle I download as much music and games as I can to use it all up. I figure if I'm going to pay for it, I might as well get something out of it.

I just wanted to drop down a package, but I don't think that's feasible.

We were gone the first 3 weeks of june and I still managed to use 62 gigs in the week that we were present for our cycle... It just all seems fishy.

Re: Netflix - usage (is this normal?)

RF999
I've Been Here Awhile

Advisor, this is a forum for sharing and providing information to users, not to make condescending remarks.   If you don't have constructive assistance to provide, please do not waste our time.