Just spent a half hour on the Netcomm site to see if I could download any soft/firmware, and their search engine "can't find any results for 3G10WVR". I guess it doesn't exist. Maybe that's why we're having problems with it. Gawd.... :-\
@Shotgun I'll try to explain a bit more clearly.
I know the issue has nothing to do with Google.. From what I gather the DNS information is going bad/missing every 5 min. Instead I was suggesting instead of relying on the faulty hardware that you would set your computer to point at a different DNS server which might solve your problem.
I chose Google since they have a very good and fast DNS server as well as pretty good instructions.
Let me know which operating system you are using (Windows, Mac OSX) and I will try to walk you through it.
I don't have vista but windows 7 should be the same:
DNS settings are specified in the TCP/IP Properties window for the selected network connection.
Example: Changing DNS server settings on Microsoft Windows 7
Ok, I did it. Was a little nervous about it because I don't understand what it's all about. That will change tonight when I get home and read up on it. Spent about 15 minutes hitting sites with lots of pictures, because that's what seems to set it off, and so far so good. Thanks Chris, I'll let you know how it works out.
So far so good. Been on the internet all day on and off, and no problems. Here is the fun part...the wife's laptop just quit interneting, and the desktop I'm on kept on working. Power cycled the hub, and hers started working again. Exact opposite of what's been happening. So now, I probably need to change her settings. Only problem is she has XP, and I couldn't figure out how to do it. I'll google it and figure it out.
Somebody deleted an earlier post of mine, I guess it wasn't informative enough. I'll try harder from now on. :-D
Chris, do you work for Rogers? If not, they should be paying you. I have a gut feeling this might be the answer, I'll know in a few days.
Good thread, if you google "Problems with netcomm 3G10WVR" we're at the top of the page!