NETBOX VS SCIENTIFIC ATLANTA

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Lurker
I'm a Senior Advisor
Posts: 985

Re: NETBOX VS SCIENTIFIC ATLANTA

When you hooked up the box, did you call Rogers to have it authorized?  Or did you just 'plug and play', so to speak?

 

 

Gdkitty
Resident Expert
Resident Expert
Posts: 14,306

Re: NETBOX VS SCIENTIFIC ATLANTA

Nice catch lurker.. good question to ask.

If its not added to the account, etc.. alot of features will not work.. sometimes wont pick up anything at all.



OLDYELLR
I'm a Senior Advisor
Posts: 3,752

Re: NETBOX VS SCIENTIFIC ATLANTA

, have you checked by logging into MyRogers on line under Products & Services, TV, Manage My Recordings to see that it shows your PVR or just a STB? It sure looks like something Rogers has not got right.

 

You could also check the diagnostics to see if there's anything weird, although I don't know exactly what you'd be looking for.

 

Diagnostics.

On a channel that you can pause (not a music channel etc.) press and hold the "pause" button until the info (little mail icon) flashes. Then press the "page+" button. The page +/- button changes the diagnostic pages. The "B" button changes the translucency of the screen. The "exit" does just that.

 


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