cancel
Showing results for 
Search instead for 
Did you mean: 

NB3 #2 - Code Cd00 Permanently Displayed As Of Yesterday's Update - Even On New Box

pmcsplaza
I'm a Trusted Contributor

Strangely my living room box does not do this and I tested the cable in the bedroom and basic cable is working.  As of an update yesterday the bedroom NB3 froze and started displaying Cd00.   So I changed the box.

Rebooted innumerable times and always ends up at that Cd00.    This is a new box which I swapped out today at Rogers Store so obviously the problem isn't the box, but what is it?

 

It reboots normally, perhaps taking a little longer than the other box but completes it.  The clock shows for about a minute then Bingo...Cd00.   On the TV the usual red line loading is showing, it completes...and nothing.   I can't switch the box on or off or do anything except unplug it once more.

 

I've spoken at length with Rogers and they seem to think it's a network error but I got the distinct impression that they actually don't know what that code means.

 

Ideas anyone?   I'm out of them and I really don't want to have Rogers visit if I can help it.   Because they always expect me to move furniture out of the way and then find the problem is at their end not mine.

 

Peter
Toronto, Downtown

 

 

 

***Edited labels***

Peter
Toronto
86 REPLIES 86

Re: NB3 #2 - Code Cd00 Permanently Displayed As Of Yesterday's Update - Even On New Box

cmcpct
I've Been Around

I didn't have a problem at 140am this morning, but I did at 0800...

I would say it's a fairly new problem...

Re: NB3 #2 - Code Cd00 Permanently Displayed As Of Yesterday's Update - Even On New Box

Gdkitty
Resident Expert

When i was up at 7, my box had the same.

They ARE pushing out a new firmware update..  May be having an issue.

My box was WORKING. would turn on.. but a few channels showing as unavailable.

Left it as is.. will see how it is when i get home tonight... if its still that way, will try a reboot.



Re: NB3 #2 - Code Cd00 Permanently Displayed As Of Yesterday's Update - Even On New Box

kso
I Plan to Stick Around

I woke up this morning and had CD00 on my Nextbox 3. I rebooted it, it booted did CD00-99 and then rebooted again. Time came back on, then it did a DNLD and rebooted again, since then it's been fine for the rest of the day.

 

I also noticed it recorded nothing yesterday at all, despite the fact the time was on the box yesterday. Today it recorded everything as planned.

 

Not sure what caused the issue for nothing to record yesterday at all, but I'm not happy about it at all. 

Re: NB3 #2 - Code Cd00 Permanently Displayed As Of Yesterday's Update - Even On New Box

Gdkitty
Resident Expert

Still had the message when i got home.

 

Did a reboot.. its still there.

Watched and recordes stuff just fine though.

Will reboot again tomorrow morning if its still there.



Re: NB3 #2 - Code Cd00 Permanently Displayed As Of Yesterday's Update - Even On New Box

Code was still there this morning.

Did another reboot.. then started the CD01-99.  Another reboot, and is fine now.



Topic Stats