MyAccount App hasn't worked in WEEKS! Will not authenticate ... anyone else have this problem

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Community Manager
Community Manager
Posts: 3,375

Re: MyAccount App hasn't worked in WEEKS! Will not authenticate ... anyone else have this problem

@boredpoopless,

 

When a change is made mid-cycle (in this case plan change), the MyAcct. app cannot read both plan details at the same time. Therefore it cannot display any information or details.

 

Functionality will return on the next bill cycle.

 

 

RogersDarrell