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My Rogers Down Sept 12th 2014?

Peter
I Plan to Stick Around

anyone else getting "Unable to retrieve your account information, please try again later."?

 

 

***Edited Labels.***

48 REPLIES 48

Re: My Rogers Down Sept 12th 2014?

It has been doing that for me since last Friday!  I read that they are overwhelmed with people reserving the iPhone6.  This is ridiculous!

Re: My Rogers Down Sept 12th 2014?

wayner92
I'm a Reliable Contributor
They finally put a notification on their homepage that MyRogers is done. But we are now at four days and counting.

Re: My Rogers Down Sept 12th 2014?

nkgers
I Plan to Stick Around

According to a Rogers rep, it was up this morning, but because of the amount of people reserving the iPhone 6 it was down. They claimed to make it online tonight Smiley Indifferent

nkgers | remember to leave a KUDO 😄

Re: My Rogers Down Sept 12th 2014?

bandaman
I've Been Around

 "You've come to the right place, just at the wrong time. We're currently offline but promise to be back soon. Thank you for your patience."

 

This is what I am welcomed by this morning. 11.42am Saturday - yes, saturday - sept. 20th... The My Rogers has been down nearly one week. Smiley Frustrated

Re: My Rogers Down Sept 12th 2014?

BHH
I Plan to Stick Around
Sept. 21st and no change. It's been one week for me now. This is crazy and unacceptable. When will this be fixed.

Re: My Rogers Down Sept 12th 2014?

Sailorman
I Plan to Stick Around

Not working for me too. #RogersBuzz says it's all fixed. Is there anyone home at Rogers. They don't seem to be able to handle a system problem and communicate effectively with their customers 😞

Re: My Rogers Down Sept 12th 2014?

Deltasypher
I Plan to Stick Around

not only customers, all reps are not on the same page. Different answers from all of them. 

Soon

Tonight

Running at 16:00 yesterday

Check again in a few hours or tomorrow

Odd i was able to log in this morning (this was from a rep on friday)

 

coming up on 96 hours of not ablt to access details. Oh and the error on the main page saying no acess to cable but you can access wireless (love all these false statements)

starting to think its not random people who can access buts its selective in some shape or form

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