Modem DPC3825 - Wifi is working, but wired devices are not.

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I've Been Around
Posts: 1

Modem DPC3825 - Wifi is working, but wired devices are not.

I just switched my internet plan to Extreme plus and picked up a new modem DPC3825 from Rogers Plus Store.

I configured that with the help of Rogers tech support. Wireless devices like my laptop, iphone are working but the wired devices like my VOIP Comwave phone & Magic Jack Phone, which has to be attached to modem through a wire, are not working..

 

Any ideas ?

 

 

***edited labels***

Resident Expert
Resident Expert
Posts: 14,069

Re: Modem DPC3825 - Wifi is working, but wired devices are not.

Other than basic wireless security, etc.. you havent changed anything from the right out of the box config?

 

I am currently using mine with the default config (minus the wireless off and using my own router for wireless), and the ports work fine on it.

 

Those devices just pick up a DHCP address? and are not hard coded?



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