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Mislabelled TCM Listings

assenavlp
I Plan to Stick Around

Fairly often the listings for TCM, on Rogers, seem to be mislabelled in one way or another. Occasionally TCM Canada has different movies than the US channel, and though that change is reflected on their website, Rogers too often shows the listing for the US content. Other times Rogers will show the description for the wrong version of same-named movies even though the TCM website clearly displays the correct movies.

 

Last night a new one popped up on my screen. Let me know if you can spot the error. Smiley LOL 

 

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2 REPLIES 2

Re: Mislabelled TCM Listings

RogersCorey
Moderator
Moderator

Greetings and welcome to our Community @assenavlp!

 

Thank you for notifying us of this inconsistency in our guide. We take these matters quite seriously and as such, I would like to resolve this matter as soon as possible.

 

In order to resolve this, we will need to submit an escalation. Please PM us @CommunityHelps so we can gather your account info securely and then send off a ticket to have this issue fixed. 

 

If you're not familiar with our PMing process, you can find instructions here.

 

Regards,

RogersCorey

Re: Mislabelled TCM Listings

I have noticed the same problem. Yesterday Gigi was supposed to be shown and instead American in Paris was shown. Problem is quite frequent now. Schedule is often inaccurate.
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