Migrating from fido to rogers question

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I'm a Trusted Advisor
Posts: 32,019

Re: Migrating from fido to rogers question

Hello geniej

Actually not every single rep's ordering system will know. The warehouse is located in Toronto. The call centers are around Canada, this means the warehouse system could be delayed to each call center. This has happened many times to me & a few others. Its simply something that many companies have issues with. The warehouse at times does not update the system with the proper amount of phones they have.

The rep put it threw & it got accepted. The warehouse then looks at the order sheet & sees what phone you need, they get the phone, if its out of stock, they will add " Out Of Stock" on your sheet & on the warehouse list.

They can not reserve one. The only ones that can reserve are Current customers with Rogers.
I Plan to Stick Around
Posts: 13

Re: Migrating from fido to rogers question

ok Hopefully if its not in stock it wont take forever to get more in. 

I'm glad there are knowledgeable people out there that have aprox answers to our questions

I'm a Trusted Advisor
Posts: 32,019

Re: Migrating from fido to rogers question

Hello geniej

Hopefully they get it in tomorrow for you:). You are welcome!