I apologize if my reply came off like 'everyone should get this' was certainly not my intention.. I've been a tech for many many years working with non-tech people. When my clients say things like 'I don't know how you did that, you make it seem so easy...' I always tell them I'm a tech, that's what I do, you make your job look easy, not something I could ever do either.. In other words just because I think my job is easy, I don't think yours is 😃 I do my job, you do yours. I wouldn't work on my car, I'd take it to an automotive tech who knows what to do. Similarly the auto tech wouldn't work on his computer, he'd take it to a computer tech 😃
When I said this was easy, I was referring to the steps in writing to be followed. Bad choice of words..
I will say that Rogers hardware is not without problems. I've taken back digital boxes more times than I can count and routers/modems to. Their modems seem to 'forget' settings and require hard reboots often.
So if things aren't working out for you the first time, always try hard booting the modem/router. Unplug from the wall, wait about 30s then plug back in and try again.
The fact that your not quite sure what the fix was, it's not from you not knowing what your doing, but usually a case of hardware failure.
So don't get discouraged if things don't work out the first few times, it maybe a bad piece of hardware. And always try a hard boot as well.. If all else fails, you could try a reset of the modem to factory settings. And then return the unit for a replacement if it's still not working.
I to have spun many days trying to figure something out using Rogers hardware. When everything else seems to work, except what you're trying to accomplish it seems like your missing something. After replacing the unit - bam! It worked 😃
Moral of the story, when all else fails, blame Rogers and replace the unit! It'll save you a TON of frustration!
./d
When I said this was easy, I was referring to the steps in writing to be followed. Bad choice of words..
I will say that Rogers hardware is not without problems. I've taken back digital boxes more times than I can count and routers/modems to. Their modems seem to 'forget' settings and require hard reboots often.
So if things aren't working out for you the first time, always try hard booting the modem/router. Unplug from the wall, wait about 30s then plug back in and try again.
The fact that your not quite sure what the fix was, it's not from you not knowing what your doing, but usually a case of hardware failure.
So don't get discouraged if things don't work out the first few times, it maybe a bad piece of hardware. And always try a hard boot as well.. If all else fails, you could try a reset of the modem to factory settings. And then return the unit for a replacement if it's still not working.
I to have spun many days trying to figure something out using Rogers hardware. When everything else seems to work, except what you're trying to accomplish it seems like your missing something. After replacing the unit - bam! It worked 😃
Moral of the story, when all else fails, blame Rogers and replace the unit! It'll save you a TON of frustration!
./d
Eh.. to play from an ipone/ipad... Yes.. but not so easily.
To access it on an SMB share, you will need to use a 3rd party program which allows browsing to a windows SMB share..
Should then show the files.. but would probably be a click and play one by one.. wont run playlilsts, albums in order, etc.
Really only main way to play music on an iphone/ipad, is through itunes, or a 3rd party media server.
Running something like PLEX, you can set it up as a media server, then the plex client will do the playback.
You can run your itunes library on a PC, then stream from that PC with itunes running to an iphone on the same network.
But both of these require it to be running on PC.
You really need to get into a form of a network connected NAS or hard drive, which allows a running of media server type software on it.
Hello @Brit_Chic,
Thank you for your post and welcome to the Rogers Community Forums! 😃
Being able to make changes to your External Hard Drive remotely is a great feature! You've definitely reached the right place for answers to this type of inquiry. We have some very experienced Resident Experts who may be able to provide an answer for you. I will ensure they are tagged in this post @Gdkitty, @Datalink & @gp-se.
If there is anyone else in the Community that is familiar with this inquiry feel free to chime in as well!
RogersTony
@Brit_Chic I see that you changed the permissions for the hard drive when it was directly connected to the laptop, but, now that its connected to the modem, I suspect that you're going to have to do the same thing as the physical address for the hard drive has changed from a local drive to a network drive. So, somewhere, in the connect and access settings for the hard drive (as its now connected to the modem) should be a drive mapping tab to properly map the path to the drive, and maybe a permissions tab/page that allows you to set the permissions for the drive. You will probably have to be in an admin account in order to set those for the laptop users.
That would be my best guess. I'm not a mac user, but it should probably be similar to windows networked drives, which I also don't do. Its been a while since I've looked at networked drive access but, setting the correct drive mapping and access permissions comes to mind.
Edit: one additional point from way back when is the issue of the drive format. I seem to recall some discussion in the forum regarding the usb connected drive format, as in something other than NTFS. That alone might be the cause of the problems, but, its been a very long time since I've seen that discussion. I'll have to try to find it, but, not guaranteeing that I'll be able to find it tonight.
I suspect that it would have to be changed in the mac, as the path to the drive from the mac has changed. Please read my additional edit notes above.
It does say sharing enabled under admin. Will try to attached
Hi, sorry to keep you waiting. From what I remember of the discussion from long ago, the modem is linux, therefore the best option would be a drive format that suits linux, like ext3. The problem right now is that if you have data in the folders, you would lose the data if you formatted the drive as ext3 or any other format. If you have another backup to those folders, thats ok then, but, if you don't, you will have to copy that data to yet another drive, format the drive in question and then copy the data back again.
Edit: Don't quote me on this, but, even if the drive is set to "share" in the modem, I suspect that the drive mapping would have to be correct in the mac, and the user permissions set to allow access to files on the drive.
Are those permissions set with the hard drive connected directly to the mac, or to the modem?
Edit: The other question that I can't answer is whether or not Mac OS Extended (Journaled) is compatible with the modem's operating system. Do you happen to have an unused USB2 flash drive around? If so, consider the following experiment. Connect the flash drive to the modem, set the mapping and permissions and try to format the drive, thru the modem, to ext3. If the formatting fails, connect the flash drive to the mac, format the drive to ext3 and then connect it to the modem once again. Then try some experiments in terms of file access, reading, writing, etc.
What size is the hard drive? Just curious at this point.
Would you be interested in becoming a Community Testing Lab member?
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